PennComp 2 of 5 checks
Outsourced IT management for growing Houston companies, from support to strategy.
PennComp Overview
PennComp is a Houston IT outsourcing company that says it has been in business since 1988. An author note on its blog names Scott Young as president. The site has separate pages for Conroe and Sugar Land, and one FAQ answer uses the name Penn Computer Corporation.
It says it serves startups, micro-businesses and SMBs across construction, manufacturing, non-profits, professional services and energy. Its energy page names software it supports, including WolfePak LandPro, FlowCal and Petroware.
What PennComp sells
The site lists managed IT services, help desk and on-site support, IT consulting, cloud migration and management, network support and data backup. It describes 24/7 monitoring and a 24/7/365 help desk. It says it runs on Six Sigma and EOS Traction principles, which it presents as the source of consistent processes.
The network page says it manages the physical layer too, including cabling, switches, routers and Wi-Fi access points. The cloud page describes hosted VMware servers with optional full vCenter access and says it can "guarantee 99.95% availability" for uptime, connectivity, power and cooling.
It also sells AI work for small businesses: readiness assessments, Microsoft Copilot deployment and workflow automation. The support page lists Microsoft, Fortinet and CompTIA certified staff.
The work it points to
The support page shows 98% client retention and a 4.8 star client satisfaction figure, and one page displays 77 Google reviews at 5.0. Named testimonials come from Mars Hill Productions, Aloha Payroll and contacts at IBM and Ingram Micro. The home page says it has served hundreds of Houston businesses.
We have not spoken to any of those clients.
How it says it charges
PennComp describes one flat monthly plan covering help desk, monitoring and security, with pricing set in a tailored proposal. It publishes no prices. It says plans are built around a 5 to 50 person business. On contracts it promises month-to-month flexibility.
What its site does not tell you
On the 11 pages we read, the site gives no prices and no staff count. It states that a 3-hour average repair time is guaranteed, and its contact page advertises a 1-hour response, but neither comes with terms. The same is true of its satisfaction guarantee.
Its experience claim varies by page, from 30+ to 38 years. None of that is unusual for a small provider's website, and all of it is worth asking about before you sign.
The record
- Legal name
- PennComp, LLC
- State registration
- Confirmed against the public register
- Founded
- 2008 (18 years in business)
- Address
- 2050 N Loop W #200, Houston, TX
- Phone
- (713) 669-0965
- Website
- penncomp.com
- Checks passed
- 2 of 5
- Record last looked at
- Sep 11, 2026
PennComp Services
What those services mean, and what to ask
Ongoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isThe number your staff call. Ask for the hours, the response time by priority, whether the people answering are the provider's own staff, and what an on-site visit costs.
Questions to ask an MSPLicensing, administration, security settings and migration for cloud platforms. The platform keeps the service running; backing up your data in it and securing the accounts is still somebody's job, so ask whose.
Google Workspace vs Microsoft 365Copies of your data kept where the original's problems cannot reach, and a plan for bringing systems back. Ask how often a restore is tested and how long a full recovery takes.
Backup and disaster recoveryA named person who plans budgets, replacements and projects with you. Ask how often you meet and what the written roadmap contains.
What a vCIO isIndustries PennComp Works With
Industries
Rules that come with those sectors
Naming a sector is not evidence that a provider meets its rules. These are the ones that commonly apply in the United States, and what to ask about each.
- Manufacturing
- Manufacturers in the defense supply chain are assessed under CMMC. If that is you, ask whether the provider has taken a client through it.
What we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer PENNCOMP, LLC (Houston), SOS file 0801006198, chartered 2008-07-18, right to transact business active. Checked 2026-09-11.
Looked at September 11, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes a Houston number, (713) 669-0965. Nobody has called it.
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Physical address Passed
An office rather than a mailbox or a coworking membership used as an address.
2050 N Loop W, #200, Houston on the company site and BBB. Not visited. Checked 2026-09-11.
Looked at September 11, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
PennComp is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 11, 2026. How the checks work
How PennComp Compares in Houston
15 companies are listed for Houston, and PennComp is one of them. Founded in 2008, it has been trading longer than 2 of the other 12 that state a founding year. It has passed 2 of the 5 checks. The typical Houston listing has passed 2.
| Service area | What PennComp lists | Other Houston listings naming it |
|---|---|---|
| Managed IT | Outsourced IT management | 14 of 14 |
| Help desk and support | IT support | 6 of 14 |
| Cloud and Microsoft 365 | Cloud services | 12 of 14 |
| Backup and disaster recovery | Backup and disaster recovery | 3 of 14 |
| vCIO and IT planning | IT planning | 3 of 14 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider. See every company listed in Houston.
Questions to Ask PennComp
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- We have no published pricing on record for PennComp. Ask for the price per user or per device, the minimum, and the contract length, in writing.
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- It names Nonprofit, Energy, Manufacturing, Professional services, Construction, Architecture and Transportation and logistics. If your sector is not among them, ask for a client in it.
- Cybersecurity is not among the services it puts first. Ask who handles security monitoring and response, and whether that work is subcontracted.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 11, 2026
- Company sitepenncomp.comread Sep 11, 2026
- Directorybbb.orgread Sep 11, 2026
- Directorydesignrush.comread Sep 11, 2026
The overview. Written by us from 11 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. BBB gives a start of 2008-07-18, the same day as the Texas charter, and lists the business as a sole proprietorship under the name PennComp Outsourced IT. The site says since 1988; that year has no second source, so 2008 is shown.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
PennComp FAQ
What does PennComp do?
PennComp sells fully outsourced IT management: support, consulting and managed IT, cloud and network work, backup and disaster recovery, storage, and IT planning and project management. The industries it names include nonprofits, energy, manufacturing, professional services, construction, architecture, and transportation and logistics. That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does PennComp offer?
The services it puts first are Outsourced IT management, IT support, Cloud services, Backup and disaster recovery and IT planning. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is PennComp located?
2050 N Loop W #200, Houston, TX. From the check record: 2050 N Loop W, #200, Houston on the company site and BBB. Not visited. Checked 2026-09-11.
Which industries does PennComp work with?
It names Nonprofit, Energy, Manufacturing, Professional services, Construction, Architecture and Transportation and logistics. That list comes from its own website.
How long has PennComp been in business?
Since 2008, which is 18 years. A note on the record: BBB gives a start of 2008-07-18, the same day as the Texas charter, and lists the business as a sole proprietorship under the name PennComp Outsourced IT. The site says since 1988; that year has no second source, so 2008 is shown.
Is PennComp a registered company?
Yes. Texas Comptroller active franchise taxpayer PENNCOMP, LLC (Houston), SOS file 0801006198, chartered 2008-07-18, right to transact business active. Checked 2026-09-11.
Has Packet Basics verified PennComp?
2 of the 5 checks have passed. Still outstanding: website and phone, certifications and client references. The record on this page shows what was found for each one and when.
How much does PennComp charge?
We have no published pricing on record for it, and we do not estimate prices. Request a quote and ask for the price per user, the minimum and the contract length in writing.
How do I get a quote from PennComp?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact PennComp directly?
By phone on (713) 669-0965. Its website is penncomp.com. From the check record: Site loads and publishes a Houston number, (713) 669-0965. Nobody has called it.
Did PennComp pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.