Modern Managed IT 1 of 5 checks
A flat managed IT package for small business owners: setup, around-the-clock support, backup and email.
Modern Managed IT Overview
Modern Managed IT is a San Antonio managed IT company that sells to small businesses only. Its about page says it was built for companies with 2-50 employees, and its contact page invites those with 2-100.
The site gives no founding year and names no executives in its own text. Its service agreement identifies the firm as a Delaware LLC with principal operations in San Antonio.
What Modern Managed IT sells
It sells two plans through an online shop, which is unusual in this directory. Managed IT Pro covers phone support, desktop and laptop management, Google Workspace and Microsoft 365 administration, patching, printers and network support. Pro Plus adds enhanced onsite support, after hours support, server management, mobile device management and a quarterly IT business review.
The site says each client gets a dedicated team with a lead tech and an account executive. For backup it says it is a direct partner of Cyber Fortress. Its service agreement also lists schedules for managed security with a 24/7 SOC, backup and disaster recovery, compliance and colocation.
The work it points to
The site prints three testimonials, from the president of Stroudlink LLC, from Joseph Cajas of The Cajas Digital, and from Sé La Luz Photography. A news headline on the about page says the company closed $1,000,000 in venture funding as it added its 100th customer. We have not spoken to any of those clients.
How it says it charges
It publishes its prices. Pro is $69.00 a month per employee and Pro Plus is $99.00 a month per employee. The site claims this is "50% less than the industry average", which we cannot check, and advertises a "Love Your IT or It’s FREE" guarantee without stating terms.
The home page promises no contracts, ever. Its published service agreement is more specific. Orders run on one-month terms that renew automatically, and ending one takes at least 30 days' written notice. Fees can rise with 30 days' notice, offboarding help is a paid service, and onsite visits outside an allowance are billable with a 1-hour minimum.
What its site does not tell you
On the 9 pages we read, the site does not say how many people work there, and it calls its techs certified without naming a certification. The home page speaks of support 24 hours a day, while the agreement sets service hours of Monday to Friday, 8:00 AM to 5:00 PM Central, with after-hours support only if purchased.
Response times do appear in the agreement: 30 minutes for a critical issue, 1 hour for high priority and 4 business hours for a standard ticket. It calls these operating targets, not SLAs. All of this is worth asking about before you sign.
The record
- Legal name
- Modern Managed IT, LLC
- State registration
- Confirmed against the public register
- Founded
- 2020 (6 years in business)
- Headquarters
- San Antonio, TX
- Phone
- (210) 969-9979
- Website
- modernmanagedit.com
- Checks passed
- 1 of 5
- Record last looked at
- Sep 11, 2026
Modern Managed IT Services
What those services mean, and what to ask
Ongoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isThe number your staff call. Ask for the hours, the response time by priority, whether the people answering are the provider's own staff, and what an on-site visit costs.
Questions to ask an MSPCopies of your data kept where the original's problems cannot reach, and a plan for bringing systems back. Ask how often a restore is tested and how long a full recovery takes.
Backup and disaster recoveryLicensing, administration, security settings and migration for cloud platforms. The platform keeps the service running; backing up your data in it and securing the accounts is still somebody's job, so ask whose.
Google Workspace vs Microsoft 365What Modern Managed IT Publishes About Its Prices
| Plan or service | Published price | What the page says |
|---|---|---|
| Pro | $69.00 per month per employee | Phone support, desktop and laptop management, network connectivity and printing support. |
| Pro Plus | $99.00 per month per employee | Everything in Pro, plus enhanced onsite support, after hours support and server management. |
Terms it states. Its published service agreement says orders run on one-month terms that renew automatically, and ending one takes at least 30 days written notice.
Read from modernmanagedit.com on September 17, 2026. These are the company's own published figures, not a quote. Prices change, so confirm them, and ask what is billed on top.
What we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer MODERN MANAGED IT, LLC (San Antonio), SOS file 0803674812, chartered 2020-07-06, right to transact business active. Checked 2026-09-11.
Looked at September 11, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes a San Antonio number, (210) 969-9979. Nobody has called it.
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Physical address Not done yet
An office rather than a mailbox or a coworking membership used as an address.
The company site gives 110 E Houston St, 3rd Floor (#57), Clutch gives the same building on the 6th Floor (#57), and BBB gives 110 E Houston St #57. The numbered unit reads like a shared office or mail address, and the floors disagree, so whether this is an office has not been established. Checked 2026-09-11.
Looked at September 11, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
Modern Managed IT is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 11, 2026. How the checks work
How Modern Managed IT Compares in San Antonio
12 companies are listed for San Antonio, and Modern Managed IT is one of them. Founded in 2020, it has been trading longer than 0 of the other 9 that state a founding year. It has passed 1 of the 5 checks. The typical San Antonio listing has passed 2.
| Service area | What Modern Managed IT lists | Other San Antonio listings naming it |
|---|---|---|
| Managed IT | Managed IT | 11 of 11 |
| Help desk and support | Setup, Round-the-clock support | 2 of 11 |
| Backup and disaster recovery | Backup | 6 of 11 |
| Cloud and Microsoft 365 | Email services | 8 of 11 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider. See every company listed in San Antonio.
Questions to Ask Modern Managed IT
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- Cybersecurity is not among the services it puts first. Ask who handles security monitoring and response, and whether that work is subcontracted.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 11, 2026
- Company sitemodernmanagedit.comread Sep 11, 2026
- Directorybbb.orgread Sep 11, 2026
- Directoryclutch.coread Sep 11, 2026
- Published pricingmodernmanagedit.comread Sep 17, 2026
The overview. Written by us from 9 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. The charter (2020-07-06), BBB (started 2020-02-12) and Clutch (founded 2020) agree on 2020. The site's price claims have not been checked and are not repeated here.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
Modern Managed IT FAQ
What does Modern Managed IT do?
Modern Managed IT sells a managed IT package to small business owners that covers setup, round-the-clock support, backup and email services, with monitoring, maintenance and security handled under the same plan. Its site names no industries. That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does Modern Managed IT offer?
The services it puts first are Managed IT, Setup, Round-the-clock support, Backup and Email services. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is Modern Managed IT located?
San Antonio, TX. From the check record: The company site gives 110 E Houston St, 3rd Floor (#57), Clutch gives the same building on the 6th Floor (#57), and BBB gives 110 E Houston St #57. The numbered unit reads like a shared office or mail address, and the floors disagree, so whether this is an office has not been established. Checked 2026-09-11.
How long has Modern Managed IT been in business?
Since 2020, which is 6 years. A note on the record: The charter (2020-07-06), BBB (started 2020-02-12) and Clutch (founded 2020) agree on 2020. The site's price claims have not been checked and are not repeated here.
Is Modern Managed IT a registered company?
Yes. Texas Comptroller active franchise taxpayer MODERN MANAGED IT, LLC (San Antonio), SOS file 0803674812, chartered 2020-07-06, right to transact business active. Checked 2026-09-11.
Has Packet Basics verified Modern Managed IT?
1 of the 5 checks have passed. Still outstanding: website and phone, physical address, certifications and client references. The record on this page shows what was found for each one and when.
How much does Modern Managed IT charge?
It publishes prices on its own website: Pro, $69.00 per month per employee; Pro Plus, $99.00 per month per employee. The pricing table on this page gives the page they were read from and the date. Confirm them with the company, because published prices change.
How do I get a quote from Modern Managed IT?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact Modern Managed IT directly?
By phone on (210) 969-9979. Its website is modernmanagedit.com. From the check record: Site loads and publishes a San Antonio number, (210) 969-9979. Nobody has called it.
Did Modern Managed IT pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.