External Systems USA 2 of 5 checks
Managed IT, security, backup and networks for Permian Basin businesses since 1999.
External Systems USA Overview
External Systems USA is an IT services company in Midland. Its site says it was established in July 1999 and that it serves businesses of all sizes in the Permian Basin of West Texas.
A line in the site footer says it has been serving the SW USA since 1995, so the two dates do not match. The site names no owner or staff.
What External Systems USA sells
The site is brief, four pages in all, and most of it is a list of services. The list covers remote monitoring and management, Microsoft 365 management, cloud migration and virtualization, network and server setup, firewalls and managed switches, and cabling work such as cable runs and patch panels.
It names its tools, which few providers do. It lists ConnectWise Automate for monitoring, Bitdefender, SentinelOne and Huntress for endpoint protection, and Cove Backup and OneDrive for backup and file storage. Security services include EDR, SIEM, penetration and phishing tests, and risk and vulnerability assessments. It also takes support requests by SMS.
How it says it charges
It publishes no prices and describes no billing model. The only next step the site names is setting up a consultation.
What its site does not tell you
On the 4 pages we read, there are no prices, response times, certifications, staff numbers or contract terms. There are no client names, testimonials or case studies either. That is normal for a site this small, and all of it is worth asking about before you sign.
The record
- Legal name
- External Systems USA, Inc.
- State registration
- Confirmed against the public register
- Founded
- 1999 (27 years in business)
- Address
- 2801 N Big Spring St, Midland, TX
- Phone
- (432) 620-9457
- Website
- extsys.com
- Checks passed
- 2 of 5
- Record last looked at
- Sep 11, 2026
External Systems USA Services
What those services mean, and what to ask
Ongoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isProtection, detection and response: endpoint software, email filtering, firewalls and someone watching the alerts. Many providers resell a specialist for monitoring, so ask who actually does the work and who calls you at night.
Cybersecurity basicsLicensing, administration, security settings and migration for cloud platforms. The platform keeps the service running; backing up your data in it and securing the accounts is still somebody's job, so ask whose.
Google Workspace vs Microsoft 365Copies of your data kept where the original's problems cannot reach, and a plan for bringing systems back. Ask how often a restore is tested and how long a full recovery takes.
Backup and disaster recoverySwitches, firewalls, Wi-Fi and the internet connection: design, installation and upkeep. Ask who holds the administrator passwords to your own equipment.
Networking basicsWhat we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer EXTERNAL SYSTEMS USA, INC. (Midland), SOS file 0157438200, chartered 2000-03-14, right to transact business active. Checked 2026-09-11.
Looked at September 11, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes a Midland number, (432) 620-9457. Nobody has called it.
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Physical address Passed
An office rather than a mailbox or a coworking membership used as an address.
2801 N Big Spring St, Midland on the company site and the Midland Chamber directory; BBB gives 201 W Washington Ave, Midland. Not visited. Checked 2026-09-11.
Looked at September 11, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
External Systems USA is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 11, 2026. How the checks work
How External Systems USA Compares in Midland
7 companies are listed for Midland, and External Systems USA is one of them. Founded in 1999, it has been trading longer than 3 of the other 5 that state a founding year. It has passed 2 of the 5 checks. The typical Midland listing has passed 2.
| Service area | What External Systems USA lists | Other Midland listings naming it |
|---|---|---|
| Managed IT | Managed IT | 6 of 6 |
| Cybersecurity | Cybersecurity | 6 of 6 |
| Cloud and Microsoft 365 | Microsoft 365 | 4 of 6 |
| Backup and disaster recovery | Backup and disaster recovery | 3 of 6 |
| Networking | Network and server management | 2 of 6 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider. See every company listed in Midland.
Questions to Ask External Systems USA
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- We have no published pricing on record for External Systems USA. Ask for the price per user or per device, the minimum, and the contract length, in writing.
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 11, 2026
- Company siteextsys.comread Sep 11, 2026
- Directorybbb.orgread Sep 11, 2026
- Directorybusiness.midlandtxchamber.comread Sep 11, 2026
The overview. Written by us from 4 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. The company's about page says it was established in July 1999, and BBB and the Midland Chamber agree; the corporation was chartered in 2000. A tagline elsewhere on the site says serving the Southwest since 1995.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
External Systems USA FAQ
What does External Systems USA do?
External Systems USA sells managed IT with remote monitoring and management, Microsoft 365 management, reporting and monitoring on ConnectWise RMM, PSA and a SIEM, cloud management, cybersecurity including EDR, penetration and phishing tests and risk assessments, antivirus, backup and disaster recovery, and network and server setup and management.
That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does External Systems USA offer?
The services it puts first are Managed IT, Cybersecurity, Microsoft 365, Backup and disaster recovery and Network and server management. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is External Systems USA located?
2801 N Big Spring St, Midland, TX. From the check record: 2801 N Big Spring St, Midland on the company site and the Midland Chamber directory; BBB gives 201 W Washington Ave, Midland. Not visited. Checked 2026-09-11.
How long has External Systems USA been in business?
Since 1999, which is 27 years. A note on the record: The company's about page says it was established in July 1999, and BBB and the Midland Chamber agree; the corporation was chartered in 2000. A tagline elsewhere on the site says serving the Southwest since 1995.
Is External Systems USA a registered company?
Yes. Texas Comptroller active franchise taxpayer EXTERNAL SYSTEMS USA, INC. (Midland), SOS file 0157438200, chartered 2000-03-14, right to transact business active. Checked 2026-09-11.
Has Packet Basics verified External Systems USA?
2 of the 5 checks have passed. Still outstanding: website and phone, certifications and client references. The record on this page shows what was found for each one and when.
How much does External Systems USA charge?
We have no published pricing on record for it, and we do not estimate prices. Request a quote and ask for the price per user, the minimum and the contract length in writing.
How do I get a quote from External Systems USA?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact External Systems USA directly?
By phone on (432) 620-9457. Its website is extsys.com. From the check record: Site loads and publishes a Midland number, (432) 620-9457. Nobody has called it.
Did External Systems USA pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.