Software · Pricing · HaloPSA

HaloPSA Pricing: $99 per Agent, Falling With Volume

Halo prices per agent with every module included, and the price falls as the team grows: $99 a month at 5 to 24 agents in the United States, $85 from 100. Two things the calculator shows that the rest of the page does not: concurrent seats cost double, and the static £66 in the page is not the price.

By Marko Ristic, Editor Pricing verified Sep 11, 2026 No paid placement
$99per agent per month, 5 to 24 agents, United States, annual
$85per agent per month from 100 to 250 agents
2xthe price of a named seat for a concurrent one, in the calculator
8.8on the PSA ranking, the highest score there
At a glance Verified Sep 11

$99per agent, per month

At 5 to 24 agents, falling to $85 at 100 to 250. Onboarding is required and unpriced.

UnitPer agent, priced by volume
Concurrent seatTwice a named seat in the calculator
OnboardingRequired, cost not published
Every module included, no feature tiers
See the vendor’s price list

Read at usehalo.com on Sep 11, 2026. No paid placement.

The short answer

$99 per agent per month for 5 to 24 agents in the United States, billed annually, falling to $85 from 100 agents; £69 to £55 in the United Kingdom. Every module is included. A concurrent seat costs twice a named one in the calculator, whatever the FAQ says, and onboarding is required at a cost Halo does not publish.

  • US: $99 per agent for 5 to 24 agents, annual
  • Falls to $95, $89 and $85 at 25, 50 and 100 agents
  • Concurrent seats cost twice a named seat
  • Onboarding required, price not published
  • Every module included, no feature tiers
Where these figures come from

Read at the vendor’s own pricing page, read in the calculator at usehalo.com/pricing on September 11, 2026, with the Halo managed services, integrations and Autotask comparison pages and the Datto Autotask PSA and Integration Hub pages read at the source on September 23, 2026. Nothing here comes from a reseller, a competitor’s comparison table or an estimate. How we rank software

PublishedWhat the vendor publishes

What you buyPriceAnnualNotes
5 to 24 agents$99 / agent / mo£69Named, billed annually
25 to 49 agents$95 / agent / mo£65Named, billed annually
50 to 99 agents$89 / agent / mo£59Named, billed annually
100 to 250 agents$85 / agent / mo£55Named, billed annually
ConcurrentTwice the named priceAt double the countPer the calculator

HaloPSA pricing is per agent, with every feature and module included and no editions, and it is published through a calculator rather than a table. The company now sells the product simply as Halo, from usehalo.com, where halopsa.com redirects.

Two things about that calculator matter more than any single figure: the price per agent falls with volume, and the price depends on which reading of the page you trust.

The price per agent, by team size

These are the calculator’s figures for named licenses billed annually, read in a browser in the United States and United Kingdom regions.

AgentsUnited StatesUnited KingdomA year, at the bottom of the band
5 to 24$99£69$5,940 for 5 agents
25 to 49$95£65$28,500 for 25
50 to 99$89£59$53,400 for 50
100 to 250$85£55$102,000 for 100
300$80£52$288,000
500$75£49$450,000
1,000$67£45$804,000

Above 250 agents the price keeps falling in smaller steps, to $58 at 2,000. Below 5 agents the calculator’s output was inconsistent when read, so this page publishes nothing under 5.

The dollar figures are not a conversion of the pound ones. At 10 agents the United States price is $99 against £69, a gap well beyond any exchange rate, so a buyer in the United States should price from the United States region and nothing else. The calculator offers twelve regions and a quote form for the rest.

What Halo sells now, and where HaloPSA sits in it

halopsa.com is no longer a product site. It redirects to usehalo.com/managed-services, where the PSA is described as the managed services shape of one platform rather than a product of its own. The price list did not move with it.

Halo’s platform menu lists five configurations: enterprise service management, IT service management, customer service management, customer relations, and managed services, which is the PSA. Halo AI sits beside them. The pricing page asks which of the five you are buying for, then prices all five the same.

That is the whole of the all inclusive pitch, stated in Halo’s own pricing FAQ: there are “no feature tiers and no separate editions for IT, service, sales or projects”. An MSP that later wants the CRM or the service management side is not buying a second product.

The test runs the other way too. A small provider that only wants a service desk still pays the platform price, because Halo does not sell a smaller shape of itself. Read the calculator as the price of the whole platform, not of a ticket system.

The billWhat moves the number, and what is not on it

Two readings of the same page, and why this site had the wrong number

The served HTML of the pricing page contains a static calculator block: £66 per agent at 70 agents, £4,620 a month, £55,440 a year. In a browser, the calculator script replaces it.

At 70 agents the live calculator shows £59, and £66 does not appear at any team size. The static block is placeholder markup; anything that reads the page without running it, a search snippet or a scraper, sees the wrong price.

This site’s own PSA ranking took the static figure when it was written, and the correction to it and to the pages that quoted it went out with this page. The ranking score does not change; the price does.

A concurrent seat costs twice a named one

Halo sells two license types. A named license belongs to one agent; a concurrent license is shared across a pool and counts how many agents are signed in at once. The FAQ on the pricing page says the two cost the same per agent.

The calculator on the same page disagrees: 10 concurrent seats are $198 each, exactly twice the named price, and every figure read follows the same rule, a concurrent seat priced as two named seats at double the count.

That changes when concurrent pays. Take 40 agents on shifts. Named, that is $95 each, $3,800 a month. If no more than 15 are ever signed in at once, 15 concurrent seats cost $190 each, $2,850, and concurrent wins.

If the peak is 25, those seats cost $178 each, $4,450, and named is cheaper. The break-even sits at roughly half the team signed in at the busiest moment, which is a number worth pulling from your current tool’s login history before the quote.

What is on the bill besides agents

Nothing else is metered: Halo says it prices only by agent, never by tickets, end users or data volume, and end users and portal customers are free.

But one line is required and unpublished: onboarding packages are mandatory with purchase, at a bespoke cost depending on scope. Ask for it with the license quote, because it is the part of the first-year cost the calculator does not show.

The discounts that exist

Charities and not-for-profits get 15 percent off throughout the contract, and a program called Halo Impact funds the service outright for selected charities spending over $1 million a year on software. The page also describes ARR milestone discounts, compounded license discounts for customers on standard pricing as the company reaches revenue milestones; no such discount appears in the calculator figures above.

At the top end, the Halo Enterprise Package is unlimited licenses and funded implementation for a fixed $1 million a year, which at the United States calculator price starts to pay somewhere above 1,000 agents.

What the one price includes besides modules: the integrations

An all inclusive PSA price only means something if the product reaches the rest of the stack. For MSPs, a service desk that cannot read your RMM, your accounting package and your distributor is a ticket queue, and the missing links get paid for in technician time.

Halo’s pricing FAQ puts integrations inside the per agent figure: the product is priced per agent “with every feature, module and integration included in that one price”. The managed services page advertises “250+ integrations, zero cost”, connected without unlocking a higher tier.

Halo’s own FAQ names Quickbooks, Xero, Sage, Ninja, NCentral, Azure AD, CSP and Pax8 among them. Its integration directory sorts the rest into asset management, alert management, communications, CRM, distribution, documentation, Microsoft, payments, remote support, security and single sign-on.

The number to test at the demo is not 250. It is whether the two or three you actually run are native and sync both ways, because that decides whether billing data arrives without a person retyping it at the end of every month.

HaloPSA pricing against Autotask

Autotask is the PSA most MSPs weigh against Halo, and Halo runs an Autotask comparison page of its own. On price the comparison is short, because only one of the two publishes a figure.

Datto’s Autotask PSA page carries no price anywhere on it. Every route goes to Request Pricing, Get a Demo or Contact Sales, so an Autotask cost arrives as a quote, and a buyer cannot check the renewal against a public list the way Halo’s calculator allows.

On integrations the two claim the same scale. Autotask’s Integration Hub advertises “250+ Third Party Integrations” and 8.1 billion third party API calls a year. Halo advertises 250 or more as well. What a buyer can verify is the price they sit inside, not the count.

Halo’s comparison page argues that Autotask MSPs end up buying documentation, quoting and time tracking tools beside it, and names IT Glue, Zomentum and Harvest. That is Halo’s marketing rather than a finding of this site, and the way to test it is to add up what you already pay for those jobs.

Do that arithmetic before comparing per agent numbers. An Autotask quote plus three subscriptions is the real figure on one side, and the Halo calculator plus mandatory onboarding is the real figure on the other.

The modules an MSP is actually paying for

For a managed service provider the parts of a PSA that decide whether it earns the per agent price are contracts and billing, time tracking and project management. Halo carries all three in the one price rather than in an edition above yours.

Halo’s managed services page describes billing rules, automated contract adjustments and prorating, with profitability and utilization reporting beside them. Its capability list names time tracking, project management, contract management, supplier management, stock management and a CMDB as standard.

The same page states the pricing model in one line, transparent per technician pricing published upfront, which is the calculator above. Whether that model beats a tiered PSA depends on how many of those features you already buy elsewhere.

Reporting is the part small teams underrate. Halo’s managed services page describes prebuilt, fully editable dashboards, client ready reports that land on a schedule, and forecasting that anticipates future demand from historical trends. If your PSA needs a spreadsheet every month, count that.

CompareHow it sits against the alternatives

Against the rest of the PSA field ranked here, Halo is priced per agent like the others and is the one whose unit price falls as the team grows.

ProductUnitEntry price, a monthWhat it includes
HaloPSAPer agent$99, falling with volumeEvery module, no RMM
SyncroPer technician$129, annualPSA and RMM, unlimited endpoints
AteraPer technician$129, annualPSA and RMM, unlimited endpoints
ConnectWise PSANot publishedQuotePSA
AutotaskNot publishedQuotePSA, RMM sold separately

The comparison is less direct than the numbers suggest. Syncro and Atera include remote monitoring and management in their price; Halo is the business half only, and needs an RMM beside it, which is exactly how the best-of-breed route pairs it with NinjaOne.

What Halo buys for its price is depth: it tops the PSA ranking at 8.8, with 8.5 of 10 on service desk depth and 7.5 of 8 on contracts and billing, the part of a PSA that decides whether a provider gets paid correctly.

Its pricing clarity score is 4 of 5, and this page is a fair illustration of why it is not 5: the calculator is detailed, but the page’s own FAQ contradicts it on concurrent licenses, and the one required extra, onboarding, has no figure.

Two of the five rows publish nothing. Datto’s Autotask page and ConnectWise’s PSA page both route to a quote, so an MSP comparing them is holding a published list against two sales calls.

That is why Halo’s pricing clarity score is the highest in this group, even with the contradiction in its own FAQ. Atera and Syncro publish complete per technician lists as well, so MSPs can price either without a call.

For an MSP the row that matters is the last column. Halo is the business half of the stack and needs an RMM beside it, so a fair HaloPSA cost is the calculator figure plus whatever monitors the endpoints, plus the onboarding package Halo requires and does not price.

ScoreHow it scores on the rubric

Service desk depth8.5 / 10
Contracts and billing7.5 / 8
Automation6.5 / 7
Pricing clarity4 / 5
Scale4.5 / 5
Support4 / 5

ChangelogWhat changed in this update

  • First published, from the Halo pricing calculator read in a browser in the United States and United Kingdom regions on September 11, 2026. The static £66 figure in the served HTML, which this site’s PSA ranking had used, is corrected here and on the pages that quoted it.
  • Added the shape Halo now sells, since halopsa.com redirects to usehalo.com/managed-services and the PSA is one of five configurations of one platform; what the one price covers in integrations; and a comparison against Autotask, read at usehalo.com and datto.com on September 23, 2026. No price, pick or score changed.

FAQFrequently asked questions

How much does HaloPSA cost?

In the United States, $99 per agent per month for 5 to 24 agents, billed annually, falling to $95 from 25, $89 from 50 and $85 from 100 to 250. In the United Kingdom the same bands are £69, £65, £59 and £55. Every feature is included; onboarding is a required extra at a cost not published.

Is HaloPSA £66 per agent?

Not in the live calculator. £66 appears in a static block in the page’s HTML, which the calculator replaces in a browser. At 70 agents the calculator shows £59, and £66 does not appear at any team size read.

Does HaloPSA get cheaper with more agents?

Yes. The per agent price falls at 25, 50 and 100 agents, and keeps falling in smaller steps above 250: $80 at 300, $75 at 500, $67 at 1,000 and $58 at 2,000 in the United States region.

What does a concurrent license cost in HaloPSA?

Twice a named license in the calculator: 10 concurrent seats are $198 each against $99 named. The FAQ on the same page says the two cost the same, but the calculator prices every concurrent seat as two named seats at double the count.

When is a concurrent license worth it?

When fewer than about half your agents are signed in at the busiest moment. Forty agents with a peak of 15 signed in pay $2,850 a month concurrent against $3,800 named; with a peak of 25 they pay $4,450 concurrent, more than named.

Is onboarding included in HaloPSA pricing?

No. The pricing page says onboarding packages are required with purchase, at a bespoke cost depending on scope, so ask for it alongside the license quote.

Does HaloPSA charge for end users or tickets?

No. Halo prices only by agent, never by tickets, end users or data volume, and end users and customers using the portal are free.

Does HaloPSA have tiers or editions?

No feature tiers, editions or add-ons: every module and integration is included for every agent. The price per agent does change with the number of agents, which is a volume tier rather than a feature one.

Is there a HaloPSA discount for charities?

Yes, 15 percent throughout the contract for not-for-profits and charities, and a Halo Impact program that funds the service for selected charities and NGOs spending over $1 million a year on software.

What is the Halo Enterprise Package?

Unlimited licenses and funded implementation for a fixed $1 million a year, for large organizations. At the United States calculator price, it starts to pay somewhere above 1,000 agents.

Is HaloPSA cheaper than Syncro or Atera?

Per seat, yes: $99 against $129 for a small team. But Syncro and Atera include an RMM in that price and Halo does not, so a provider comparing them should add the cost of an RMM to Halo’s figure.

Are these figures current?

They were read in the calculator at usehalo.com on September 11, 2026, in the United States and United Kingdom regions, and that date is printed at the top of this page. The static figures in the page’s HTML were not used, because the calculator replaces them.

Is HaloPSA cheaper than Autotask?

Nobody outside a quote can say. Datto’s Autotask PSA page publishes no figure and routes every button to Request Pricing or a demo, while Halo publishes a calculator. So the comparison is a published $99 per agent at 5 to 24 agents against a number you have to ask Autotask for.

Do integrations cost extra in HaloPSA?

No. Halo’s pricing FAQ says the per agent price includes every feature, module and integration, and the managed services page advertises 250 or more integrations at no extra cost, connected without moving to a higher tier. Autotask advertises a similar count but no price to sit it inside.

Is HaloPSA a different product from Halo ITSM?

No. halopsa.com redirects to usehalo.com/managed-services, and Halo sells one platform in five configurations: enterprise service management, IT service management, customer service management, customer relations and managed services. The pricing page asks which one you are buying for and then prices all of them the same per agent.

Does HaloPSA include project management and time tracking?

Yes, both sit in the one price. Halo’s capability list carries time tracking, project management, contract management and billing as standard, and the pricing FAQ states there are no tiers, editions or add-ons holding features back for a higher band of buyer.

Not an MSP? Hire one.Compare state-registered managed IT providers in your city and get up to three quotes. We never provide IT ourselves.