For most MSPs leaving, Syncro: one product instead of two, the whole price list published, and per technician billing. If only one half is the problem you do not have to move both, because ConnectWise sells them separately: HaloPSA replaces the PSA and moves no endpoints, NinjaOne replaces the RMM and moves nothing on the business side.
Datto RMM with Autotask is the true like-for-like and changes less than it looks, because it publishes no price either.
- Replacing both halves: Syncro, $129 per technician, fully published
- Only the PSA is the problem: HaloPSA, zero endpoint migration
- Only the RMM is the problem: NinjaOne, zero business-side migration
- Staying per endpoint: SuperOps, from $1.50 in published bands
- The like-for-like swap that fixes the least: Datto RMM with Autotask
We do not accept payment for placement. Scores come from a published 40-point rubric, applied to vendor pricing and product pages read at the source on September 10, 2026; vendors can dispute a fact but not a score. How we rank software · Affiliate disclosure
The rankingComparison table
| Tool | Best for | Pricing model | Starts at | Score |
|---|---|---|---|---|
 SyncroBest full replacement | Small MSPs replacing both halves with one product and one price | Per technician | $129 / user / mo | 7.6 |
 HaloPSABest half swap | Replacing only the PSA and keeping ConnectWise RMM | Per agent | $85 to $99 / agent / mo | 8.8 |
 NinjaOne | Replacing only the RMM and keeping ConnectWise PSA | Per endpoint | $1.50 to $3.75 / endpoint | 7.4 |
 SuperOps | One product, with every plan price published | Per technician, with an endpoint allowance | From $129 / technician | 7.5 |
 Datto RMM | The like-for-like stack swap, which solves less than it looks | Quote only | Quote only | 6.4 |
 Atera | Very small teams for whom ConnectWise was always oversized | Per technician | From $129 / technician | 7.1 |
Nobody leaves ConnectWise because it cannot do the job. It holds the top of the MSP ranking at 8.5, with 16.5 of the 18 points available for RMM and PSA depth, and it is the only vendor in the category that will sell you technicians as well as software. Understanding why MSPs go anyway is the whole of this page.
So the useful question is not which of the ConnectWise alternatives is best in the abstract. It is which half of the platform is failing, how many devices and technicians you have, and whether the replacement publishes a price you can compare. Those three answers pick the row.
| Why you are looking | Where it points |
|---|---|
| You cannot get a price you can compare | Syncro or SuperOps, which publish everything |
| Two products, two consoles, an integration between them | Syncro, one product and one database |
| It is built for a bigger business than yours | Atera at the small end |
| Only the PSA is the problem | HaloPSA, keep the RMM |
| Only the RMM is the problem | NinjaOne, keep the PSA |
| You want the same shape from another vendor | Datto RMM with Autotask, which changes less than you think |
You can leave half of it
This is the option no comparison page frames properly, and it exists because of something structural: ConnectWise sells the RMM and the PSA as two separate products. Whatever the marketing calls the platform, you did not buy one thing, and you do not have to leave one thing.
That matters because the two halves have completely different migration costs.
| You replace | What moves | What does not |
|---|---|---|
| The RMM only | Agents, policies, patch rings, automation, scripts | Tickets, time, contracts, invoices, billing rules |
| The PSA only | Open tickets, historical time, contracts, billing rules | Every endpoint you manage |
| Both | All of it, at once | Nothing |
The second row is the harder migration despite touching no devices, because billing rules are the part that breaks and an agreement caught mid-cycle is where it breaks. The third row is the one most people assume they have to do, and frequently do not.
What ConnectWise actually sells
ConnectWise’s own platform menu lists PSA, RMM and ScreenConnect Remote Access as three separate items under IT service and endpoint management, next to AI Agents, RPA, CPQ and WisePay. A second column lists the security and data protection products, from SIEM and managed EDR to vulnerability management and email security.
Two things follow. Remote access is its own line rather than a feature of the RMM, so an MSP that dislikes one console does not necessarily have to move all three. And the security products are separate purchases, which means leaving the platform is not automatically a security migration.
Why the ranks and the scores disagree
The number beside each product is not this page’s judgment. It is the score that product already carries on the ranking it lives on, printed here so the two pages never quietly disagree about the same tool. This page adds no scores of its own.
So HaloPSA appears second with the highest score on the page at 8.8, because it replaces only half of what you have. NinjaOne appears third at 7.4, a score set largely by not having a PSA, which is irrelevant here because you are keeping the one you own.
And Syncro is first at 7.6 because it answers the two most common reasons at once rather than because it is the best product listed.
MethodHow we picked
Every price and capability was read at the vendor’s own pages on September 10, 2026 and is recorded in the evidence files behind the MSP and PSA rankings. Nothing here comes from a competitor’s comparison table. In this category every vendor publishes one about the others, which makes them a genre rather than a source.
This page carries no rubric and awards no scores of its own, deliberately. A product scored twice by the same site is a site arguing with itself.
What you are actually giving up
Three features ConnectWise has that most of this list does not, worth checking against your own business before moving.
Procurement and a sales pipeline. ConnectWise PSA reaches into quoting, procurement and opportunity management, so a quote becomes an order becomes a project becomes an invoice inside one system. If you resell hardware, nothing else on this page does that.
Staff you can rent. ConnectWise sells NOC, help desk and dedicated technician teams alongside the software, and its own platform page offers patching backed by 24/7 NOC experts.
Support capacity is therefore something MSPs can buy here rather than hire. An MSP that cannot recruit fast enough can buy coverage instead, and no other vendor in this category offers it at the same scale. There is no row below that replaces it.
Documented scale. ConnectWise takes 5 out of 5 on scale in the ranking. Syncro, SuperOps and Atera all take 3, which reflects an absence of published evidence at several thousand endpoints rather than a demonstrated ceiling, but an absence is what you would be relying on.
ConnectWise vs Syncro
This is the comparison most MSPs are actually running. On depth it is not close: ConnectWise takes 16.5 of the 18 points available for RMM and PSA depth on the MSP ranking, against Syncro at 13.5. On every other axis the direction reverses.
Syncro is one product on one database instead of two products and an integration, and it bills per technician with unlimited endpoints. It publishes $129 per technician per month on Core, billed annually, which is printed on the Syncro pricing page. ConnectWise publishes nothing and scores 1 out of 5 on pricing clarity.
So ConnectWise vs Syncro comes down to whether the depth you pay for is depth you use, and whether a price you can read is worth more to your business than procurement, a sales pipeline and technicians you can rent.
The Kaseya stack, and why it changes less than it looks
Datto RMM with Autotask is the true like-for-like: the other two product incumbent stack from the other large vendor. Kaseya’s own RMM page names VSA and Datto RMM as its two remote monitoring and management tools, and Kaseya publishes Autotask release notes on its own blog.
Kaseya also sells a second PSA of its own, Kaseya BMS, which its site describes as a professional services automation tool covering service desk, projects, finance and reporting. So the stack you are moving to has two service desks in it, and the sales conversation will reflect that.
Kaseya groups patch management, network monitoring, remote control software, ransomware detection and mobile device management as capabilities of that one RMM product line, so the module map an MSP is moving to looks a lot like the one it already runs.
What does not change is the shape. It is still two products, still one large vendor, and still a quote rather than a published price, so an MSP leaving ConnectWise over pricing opacity lands in the same kind of sales process. Both score 1 out of 5 on pricing clarity.
Two reasons this page does not score
The vendor comparison pages in this category keep raising the same two complaints about the ConnectWise platform: a long onboarding with a steep learning curve for new technicians, and support responsiveness. Both are real for some MSPs. Neither can be checked by desk research, so neither carries a score here.
If those are your reasons for leaving, get them from MSPs running the platform at your size rather than from a vendor page, and put the same questions to the replacement. A feature list will not tell you how long it takes to make the features work.
What to check in any alternative
Eight things decide whether a shortlisted platform can actually run your business. Work through them against the devices and technicians you manage rather than against a demo environment, and apply the same list to every one of the alternatives above.
- Service desk depth. Contracts, agreements, billing rules and time entry, not just a ticket list.
- RMM and patch management. Coverage for third party applications, not only the operating system.
- Remote access. Whether it is included or a separate product, and whether unattended access sits in the base price.
- Automation. Whether scripts port, and how much of your existing automation has to be rebuilt by hand.
- Device coverage. Windows, macOS, Linux, servers and mobile device management, against the devices you actually manage.
- Published pricing. Whether you can price the move before entering a sales process.
- Support and onboarding. Whether support is included, what the response commitment is, and whether getting the platform running is a paid engagement.
- Feature parity where it matters. List the features your technicians touch every day and check those, rather than comparing whole feature lists.
The thing to settle before the demo
Whichever row you pick, ask what happens to an agreement mid-cycle during the migration. Billing rules are the part of a PSA move that goes wrong, and the answer is much harder to get after a contract is signed than before a demonstration.
Syncro
The most common landing place for a provider leaving ConnectWise, because it answers both of the reasons people actually leave rather than one of them.
It is one product. RMM and PSA share a database, so the two consoles and the integration between them go away. That is the weight complaint, and it is structural rather than a matter of taste.
It publishes everything. $129 per user per month on the annual Core plan, $159 monthly, $179 and $209 for Team, and a stated 14 day trial with no credit card. Against a vendor whose pricing page is a request form, a provider can model a Syncro budget in ten minutes and will spend a fortnight getting a comparable ConnectWise figure.
What you give up is real and worth naming. ConnectWise takes 16.5 of the 18 points for RMM and PSA depth in the ranking against Syncro at 13.5, there is no procurement or sales pipeline, and there is nobody to rent when you cannot hire. If your business needs those, this is not the row.
The billing unit also flips. ConnectWise bills per endpoint plus PSA seats; Syncro bills per technician with unlimited endpoints. Winning clients stops costing money and hiring starts costing $1,548 a year per person.
Where it wins
- One product instead of two, which removes the console and integration weight
- The complete price list is published, against a competitor that publishes nothing
- Per technician billing, so client growth stops moving the invoice
- A 14 day trial with no credit card, where ConnectWise PSA offers only a demo
Where it loses
- 13.5 of 18 on RMM and PSA depth against ConnectWise at 16.5
- No procurement or sales pipeline, which is why some shops chose ConnectWise
- No NOC or help desk staff to buy when hiring is the bottleneck
- Least published evidence at the sizes ConnectWise documents
How Syncro scores, criterion by criterion
Syncro pricing, verified September 10, 2026
| What you buy | Price | Annual | Notes |
|---|---|---|---|
| Core, annual | $129 per user / mo | $1,548 per user | RMM and PSA, unlimited endpoints |
| Team, annual | $179 per user / mo | $2,148 per user | Adds Microsoft 365 security and identity |
| ConnectWise, for comparison | Not published | Quote | The pricing page is a form |
| Trial | Free | 14 days | No credit card. ConnectWise PSA offers a demo instead |
HaloPSA
Here is the option nobody frames properly, and it exists because ConnectWise is two products. You can leave half of it.
If the complaint is the PSA, and it often is because that is the half the whole business lives in, HaloPSA replaces it without touching a single endpoint.
No agent rollout, no policy rebuild, no patch rings to reconstruct, no reporting to rewrite. It tops the PSA ranking at 8.8, against ConnectWise PSA at 8.6, and the difference between them is almost entirely that one publishes a price.
$99 per agent per month for 5 to 24 agents in the United States, falling to $85 from 100, with every feature, module and integration in it, no tiers and no separate editions.
And the licensing model is the thing a ConnectWise shop should look at hardest: Named or Concurrent licenses, where concurrent counts how many agents are signed in at once. The calculator prices a concurrent seat at twice a named one, so on a desk running shifts it pays when fewer than half are signed in together.
The catch is that a migration of the PSA is the harder migration. Open tickets, historical time entries, contracts and billing rules all have to move, and the billing rules are the part that breaks. Ask what happens to an agreement mid-cycle before the demo, not after it.
Where it wins
- Replaces only the half that is the problem, with zero endpoint migration
- Tops the PSA ranking at 8.8, above ConnectWise PSA at 8.6
- $99 per agent with everything included, against a competitor that publishes nothing
- Concurrent licensing for shift-based desks, at twice the named price per seat
Where it loses
- A PSA migration is the harder one: tickets, time, contracts and billing rules all move
- You still run two vendors, so the integration weight does not go away
- Onboarding is a required purchase at a cost Halo does not publish
- Smaller partner and integration ecosystem than ConnectWise
How HaloPSA scores, criterion by criterion
HaloPSA pricing, verified September 10, 2026
| What you buy | Price | Annual | Notes |
|---|---|---|---|
| HaloPSA, per agent | $99 / agent / mo | Billed annually | 5 to 24 agents, US; falls with volume |
| Concurrent licenses | Twice the named price | Calculator | Counts agents signed in at once, not accounts held |
| ConnectWise RMM, kept | Unchanged | Unchanged | No endpoint migration on this route |
| Onboarding | Required | Not published | Bespoke, depending on scope |
NinjaOne
The other half swap, and the easier one. If the endpoint side is the complaint and the business runs on ConnectWise PSA, replacing the RMM leaves the tickets, contracts and invoices exactly where they are.
NinjaOne holds 9 out of 10 on RMM depth in the ranking, the highest single criterion score on that page and half a point above ConnectWise at 8.5.
It also publishes both ends of a range, $3.75 per endpoint at fifty or fewer and $1.50 at ten thousand, which is more than ConnectWise offers even though it stops well short of a price list. Implementation, training and support are all stated as not charged.
Two things to check before assuming this is easy. The integration between NinjaOne and ConnectWise PSA is yours to own rather than the vendor’s, which is a swap of one integration for another rather than a removal. And an RMM migration still means moving every agent, rebuilding automation and rewriting scripts, which do not port between products.
Its score of 7.4 is below ConnectWise at 8.5 and that is the rubric working correctly: eight of the forty points are the PSA and NinjaOne does not have one. On this page that is the entire point, because you are keeping the PSA you already have.
Where it wins
- The deepest endpoint management in the ranking, at 9 of 10 against ConnectWise at 8.5
- Leaves the PSA untouched, so the business side does not move at all
- Publishes both ends of a price range, where ConnectWise publishes nothing
- Implementation, training and support all stated as not charged, and a 14 day trial
Where it loses
- You swap the ConnectWise integration for a NinjaOne to ConnectWise PSA integration
- Every agent still moves, and scripts do not port between RMM products
- Nothing between $3.75 and $1.50 is published, so the middle is still a quote
- No PSA of its own, which is fine here and matters if you later leave the other half too
How NinjaOne scores, criterion by criterion
NinjaOne pricing, verified September 10, 2026
| What you buy | Price | Annual | Notes |
|---|---|---|---|
| 50 endpoints or fewer | $3.75 per endpoint / mo | Published | The top of the published range |
| 10,000 endpoints | $1.50 per endpoint / mo | Published | The bottom of it |
| ConnectWise PSA, kept | Unchanged | Unchanged | No migration on the business side |
| Implementation and support | Not charged | Stated by the vendor | Which ConnectWise does not state either way |
SuperOps
The same shape as Syncro and the opposite billing unit, which matters because ConnectWise bills per endpoint plus PSA seats and a provider leaving it may not want to re-plan the whole budget around technician headcount.
SuperOps stays in the per endpoint world and publishes the bands: $1.50 at the hundred endpoint minimum, $1.40 from 101, $1.30 from 501 and $1.20 above a thousand. RMM and PSA are both in it, technicians are unlimited on every plan, and there is no quote anywhere in the ladder.
Where it is weakest is exactly where a ConnectWise shop is likely to be strongest: contract and billing depth, which carries eight points on the PSA ranking and is the reason many providers bought ConnectWise in the first place. If your business runs on complicated agreements with different rules per client, this is not the row.
If it runs on a straightforward recurring contract and the complaint is weight and opacity, it is a serious candidate at a price you can read today.
Where it wins
- Every band published, so the whole bill can be modelled without a call
- Keeps the per endpoint unit, so the budgeting model does not have to change
- RMM and PSA in one product with unlimited technicians
- Automation designed across tickets, devices and patches together
Where it loses
- Contract and billing depth well behind ConnectWise, which is why people bought it
- A hundred endpoint minimum, a floor ConnectWise does not impose
- The youngest platform here, with the least published evidence at size
- No procurement, no sales pipeline, no staff to rent
How SuperOps scores, criterion by criterion
SuperOps pricing, verified September 10, 2026
| What you buy | Price | Annual | Notes |
|---|---|---|---|
| Pro, annual | $129 per technician / mo | $1,548 per technician / yr | 150 endpoints included per license |
| Super, annual | $159 per technician / mo | $1,908 per technician / yr | Adds automation, patching and AI |
| Super Plus | $3.00 per endpoint / mo | Tiered to $2.00 | Per endpoint instead. Adds Apple and Android MDM |
| ConnectWise, for comparison | Not published | Quote | Per endpoint plus PSA seats |
Datto RMM
On paper this is the obvious move: the other two-product incumbent stack, from the other large vendor, with the same shape as what you have. Datto RMM and Autotask are both Kaseya, asset data flows from the endpoint tool into the service desk rather than being retyped, and if you also run Datto backup then one vendor covers three problems.
Read the reasons people leave ConnectWise against that and the problem appears. It is still two products. It is still one large vendor. And it still publishes no price of any kind, so the opacity that sent you looking is unchanged.
On pricing clarity both score 1 out of 5, the lowest mark available, and Datto RMM offers no trial on its product page where ConnectWise RMM does.
There is also a concentration question worth deciding deliberately rather than arriving at. Kaseya owns Datto RMM, Autotask and BMS, so a shop making this move puts its endpoints, its service desk and frequently its backup with a single company.
This is the right row if you are moving for a commercial reason, a better deal or an existing Kaseya relationship. It is the wrong one if you are moving because you could not get a straight answer about price.
Where it wins
- The only genuine like-for-like: two products, one large vendor, same shape
- Asset data flows from Datto RMM into Autotask rather than being retyped
- One vendor across endpoints, service desk and often backup
- Ransomware detection with automatic client alerting as a named capability
Where it loses
- Publishes no price either, so the reason many people leave ConnectWise is unchanged
- Still two products and still one large vendor, so the weight is unchanged too
- No free trial on the product page, where ConnectWise RMM offers one
- Concentration: Kaseya owns the RMM, the PSA and frequently the backup
How Datto RMM scores, criterion by criterion
Datto RMM pricing, verified September 10, 2026
| What you buy | Price | Annual | Notes |
|---|---|---|---|
| Any configuration | Quote only | Quote only | Nothing published on the product page |
| Autotask PSA | Separate product | Quote | The other half, same owner |
| ConnectWise, for comparison | Quote only | Quote only | Identical position |
| Trial | Not offered | n/a | ConnectWise RMM does offer one |
Atera
For a two or three person shop that bought ConnectWise and found it was built for a business four times the size, this is the other end of the scale rather than a like-for-like anything.
RMM, ticketing, patching and remote access sit in one product on one database, billed per technician with the endpoint count left open, and the AI layer is the most developed of the bundled platforms. For one console and one vendor at small scale it is a coherent answer.
Two honest caveats. The price comparison cannot be completed, because Atera states a per technician model on its pricing page and renders the figures in the browser rather than in the served page, so they could not be read on September 10, 2026.
And on the criterion a ConnectWise shop cares most about, contract and billing depth, it is the lightest of the bundled products.
Choose it for size and simplicity. Do not choose it expecting the agreement machinery you are leaving behind.
Where it wins
- One product, one database, one vendor and one invoice at small scale
- Per technician billing with unlimited endpoints
- The most developed AI layer among the bundled platforms
- Network discovery exists in the product rather than as an integration
Where it loses
- Two published price lists for one platform, and the one aimed at IT departments is dearer at every tier
- The lightest contract and agreement depth of the bundled products
- Two more billing units in the add-ons: per technician and per end user
- Least evidence here of behavior at several thousand endpoints
How Atera scores, criterion by criterion
Atera pricing, verified September 10, 2026
| What you buy | Price | Annual | Notes |
|---|---|---|---|
| Pro, annual | $129 per technician / mo | $1,548 per technician | Unlimited endpoints on every tier |
| Growth, annual | $159 per technician / mo | $1,908 per technician | Marked most popular |
| Power, annual | $209 per technician / mo | $2,508 per technician | Compliance and custom reports |
| Endpoints | Unlimited | Included | The unit is the technician |
| Network Discovery | Add-on, per technician / mo | Extra | Not in the base plan |
| Work from Home | Add-on, per end user / mo | Extra | A third billing unit on one invoice |
FitWho this ranking is for, and who should skip it
Three cases where the answer is to stay.
You resell hardware. The procurement and sales machinery in ConnectWise PSA is not replicated anywhere below, and rebuilding it across a PSA and a separate quoting tool is a larger project than the one you were trying to avoid.
Hiring is your constraint. Buying NOC or help desk coverage instead of recruiting is a strategic option, not a feature, and leaving removes it. Price the coverage before deciding it is expensive.
You are past a few thousand endpoints. ConnectWise documents that size and the smaller platforms do not, so a move is a bet on evidence that has not been published.
And the case where the answer is clearly to move at least half: an MSP under a few hundred devices who cannot get a comparable price, is running two consoles for a business that needs one, and is not using procurement.
That describes a lot of the MSPs who search for ConnectWise competitors, and for them the first three rows are all better answers than staying.
Put plainly, the right alternative to ConnectWise is the one that fixes the specific thing that is wrong. An MSP that replaces the whole platform because it is generally unhappy usually ends up with a different set of complaints, a new integration to own, and a device migration it did not need.
What ConnectWise does publish, and how to approach the quote for the rest, is on the ConnectWise pricing page. If you are choosing rather than leaving, the category is ranked at best MSP software and the PSA half alone at best PSA software.
ChangelogWhat changed in this update
- First published. Six options weighed against ConnectWise and ranked by fitness as a replacement, including the two half swaps, with each product carrying the score it already holds on its own ranking rather than a new one.
- Corrected the HaloPSA figures. The live pricing calculator prices per agent by volume, $99 a month for 5 to 24 agents in the United States falling to $85 from 100, and charges a concurrent seat at twice a named one. The previous figure, GBP 66 per agent with concurrent licenses at the same rate, came from a static block in the page source that the calculator replaces.
FAQFrequently asked questions
Who are ConnectWise’s main competitors?
For the full platform, Syncro, SuperOps and Atera at smaller scale, and the Kaseya stack of Datto RMM with Autotask at similar scale. For half of it, NinjaOne replaces the RMM and HaloPSA replaces the PSA. Which is relevant depends on whether you are leaving over price, weight or size.
What is the best ConnectWise alternative?
For most MSPs leaving, Syncro: one product instead of two, a complete published price list, and a 14 day trial with no credit card. If only one half is the problem, replacing that half is cheaper and less disruptive, which is HaloPSA for the PSA and NinjaOne for the RMM.
Can I replace just the ConnectWise PSA and keep the RMM?
Yes, and it is often the right move, because ConnectWise sells the two as separate products. HaloPSA tops the PSA ranking at 8.8 against ConnectWise PSA at 8.6 and publishes $99 per agent per month for small teams. No endpoint moves. The catch is that a PSA migration is the harder one: tickets, time, contracts and billing rules all have to come across.
Can I replace just the ConnectWise RMM?
Yes, and it is the easier half. NinjaOne holds 9 out of 10 on RMM depth against ConnectWise at 8.5 and publishes both ends of a price range. The business side does not move at all. You do swap the internal ConnectWise integration for one between NinjaOne and ConnectWise PSA, which you own rather than the vendor.
Why do people leave ConnectWise?
Not capability: it holds the top of the MSP ranking at 8.5. The reasons are that it publishes no price at all, so nothing can be compared before a sales process; that it is two products with two consoles and an integration; and that it is frequently sized for a larger business than the one that bought it.
Is Datto RMM a good ConnectWise alternative?
Only for a commercial reason. It is the true like-for-like, the other two-product incumbent stack from the other large vendor, but it is still two products, still one large vendor, and it still publishes no price, so the opacity that usually sends people looking is unchanged. Both score 1 out of 5 on pricing clarity.
What does ConnectWise have that the alternatives do not?
Three things. Procurement and a sales pipeline inside the PSA, which matters if you resell hardware. NOC, help desk and dedicated technician teams you can buy instead of hiring, which nothing else offers at the same scale. And documented behavior at several thousand endpoints, where the smaller platforms score 3 out of 5 on scale for lack of published evidence.
How much does it cost to leave ConnectWise?
It depends which half. Replacing the RMM moves agents, policies, patch rings, automation and scripts, and scripts do not port. Replacing the PSA moves open tickets, historical time, contracts and billing rules, and the billing rules are the part that breaks. Doing both at once is the largest version and the one most people assume is required.
ConnectWise or Syncro?
ConnectWise is the deeper product and takes 16.5 of 18 points for RMM and PSA depth against Syncro at 13.5. Syncro is one product rather than two, publishes $129 per user per month in full, and bills per technician with unlimited endpoints. For a small MSP the depth is usually not the thing that decides it, and the price you can read usually is.
Where do these scores come from?
Each is the score that product already holds on the ranking it lives on, five from the MSP ranking and HaloPSA from the PSA ranking, printed here rather than recalculated, with every subscore shown beside it. This page adds no scores of its own, because a product scored twice by the same site is a site arguing with itself.
What are the best ConnectWise alternatives for a small MSP?
Syncro if you are replacing the whole platform, because it is one product, bills per technician with unlimited devices, and publishes its price list. HaloPSA if only the PSA is wrong. NinjaOne if only the RMM is wrong. Which half is failing decides more than size does.
ConnectWise vs Syncro: how do they compare?
ConnectWise is the deeper product, taking 16.5 of 18 points for RMM and PSA depth against Syncro at 13.5. Syncro is one product rather than two, publishes a complete price list, and bills per technician. Depth rarely decides it for a small MSP, and a readable price usually does.
Is there a cheaper alternative to ConnectWise?
Cheaper is not knowable against a vendor that publishes no price at all. What is knowable is that Syncro and SuperOps publish theirs, so you can compare them against whatever quote you hold. Per technician billing with unlimited devices favors a small team running a large fleet of devices.
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