ConnectWise publishes nothing for RMM, PSA or its NOC and help desk services: the pricing page is a form, and that is the lowest possible score on pricing clarity.
The exception is ScreenConnect, its remote access product, which publishes the lot: $30 a month for One, $45 per concurrent technician for Standard and $55 for Premium, billed annually. Concurrent rather than named is the detail worth the reading, because on a shift-based desk it changes the count and not the rate.
- ScreenConnect Standard: $45 per concurrent tech, billed annually
- ScreenConnect Premium: $55, or $69 billed monthly
- ConnectWise RMM and PSA: no published figure at all
- NOC, help desk and dedicated technicians: quoted, and unique in this category
- Concurrent licensing can cut the seat count on a shift-based desk
Read at the vendor’s own pricing page, read at the ScreenConnect and ConnectWise pricing pages on September 10, 2026. Nothing here comes from a reseller, a competitor’s comparison table or an estimate. How we rank software
PublishedWhat the vendor publishes
| What you buy | Price | Annual | Notes |
|---|---|---|---|
| ScreenConnect One | $30 / mo | Billed annually | Single license, 1 session, 10 unattended agents |
| ScreenConnect Standard | $45 / mo | Or $59 billed monthly | Per concurrent tech, 3 sessions, unlimited agents |
| ScreenConnect Premium | $55 / mo | Or $69 billed monthly | Per concurrent tech, 10 sessions per tech |
| RMM, PSA, NOC, help desk | Not published | Quote | The pricing page is a request form |
ConnectWise publishes no price for the products most people mean when they search for one. The pricing page is a form: fill it out, tell us about your business, and a quote is put together.
That is the honest first sentence and it is why ConnectWise scores 1 out of 5 on pricing clarity in both the MSP ranking and the PSA ranking, the lowest mark available.
But there is more to say than that, because ConnectWise is not one product, and one of the things sold under the name does publish a complete price list.
What a ConnectWise purchase actually consists of
| What you might be buying | What it does | Price published |
|---|---|---|
| ConnectWise RMM | Endpoint monitoring, patching, automation | No |
| ConnectWise PSA | Service desk, contracts, billing, procurement, sales | No |
| ConnectWise ScreenConnect | Remote access and support | Yes, in full |
| NOC, help desk, dedicated technicians | People, sold alongside the software | No |
Three of those four are a conversation. The fourth is the one ConnectWise acquired rather than built, and it is priced like a product you can buy on the internet, because that is what it was.
ConnectWise RMM pricing: the packages are published, the prices are not
A search for connectwise rmm pricing reaches a package page rather than a price. ConnectWise publishes three RMM packages, Essentials, Pro and Premium, and lists what is in each. Essentials carries remote monitoring for Windows, Mac and Linux, 500 intelligent alerts, automated Windows patching with NOC analysis of Windows security updates, and third party patching.
Pro adds over a thousand intelligent alerts, Intune integration, virtual machine management and basic network monitoring. Premium adds cloud monitoring, Microsoft 365 SaaS backup and unlimited ScreenConnect Remote Access agents. None of the three carries a number, so the package page tells you what to ask for rather than what it costs.
One line in that list is worth money. ScreenConnect Remote Access appears in every RMM package, and Premium includes unlimited agents plus ScreenConnect Remote Support and View. MSPs already buying ConnectWise RMM should check what they hold before buying remote access again separately.
The packages carry add-ons as well, which is the second thing a package list without prices hides. Basic network monitoring sits in Pro, and ConnectWise names Advanced and Premier network monitoring as add-ons available on top of it. The modules you pay for are not only the ones inside the package you picked.
ConnectWise PSA pricing: not even a package list
ConnectWise PSA pricing is a step further back than the RMM. The PSA product page carries a Compare Packages link, and it goes to the quote form rather than to a comparison. Checked in the served page and in a browser on September 23, 2026, there is no published tier list for the PSA.
So two products sold as one platform sit at different levels of disclosure, and MSPs buying both are quoted the pair as a bundle. For the RMM you can at least write the shopping list before the call. For the PSA the call is the shopping list, which is worth knowing before you book it.
The part that is priced
ScreenConnect publishes three plans and an enterprise tier, in both annual and monthly form.
| Plan | Billed annually | Billed monthly | Unit | Sessions |
|---|---|---|---|---|
| One | $30 per month | Not offered | Single license | 1 session, 10 unattended agents |
| Standard | $45 per month | $59 per month | Per concurrent tech | 3 per tech, unlimited agents |
| Premium | $55 per month | $69 per month | Per concurrent tech | 10 per tech |
| Enterprise | Let’s talk | Let’s talk | Custom | Adds privileged access management |
Paying monthly costs about 31 percent more on Standard and 25 percent more on Premium, which is a steeper annual discount than most of this category asks for. The step from Standard to Premium is $10 a month and buys video auditing, a remote diagnostics toolkit, remote camera sharing and three times the concurrent sessions per technician.
ScreenConnect pricing, and the two limits it sells
Anybody searching screenconnect pricing gets the whole list, which is rare in this catalog. What sits under the table is that the product licenses two things at once: concurrent technician licenses, which cap how many technicians are connected at one moment, and access agents, which cap how many machines you can reach unattended.
One carries ten unattended access agents and a single session. Standard lifts the agents to unlimited and allows three sessions per technician. Premium allows ten. The step between plans is partly about how many machines you reach and how many sessions each technician runs, not only about the feature list.
Running out is visible rather than silent. ScreenConnect documents a waiting for free license message when a subscription reaches its technician or session limit, and says to close a session or two. That is the working cost of concurrent licensing, and it belongs in the sizing conversation.
The enterprise tier is quoted, and the page says what moves into it: custom enterprise licensing, multi-year contract options, premium support and escalation, privileged access management and enterprise deployment options. That is the point at which even the priced product becomes a conversation.
The One plan is worth reading carefully rather than dismissing. Thirty dollars a month with a single license restriction, one session and ten unattended access agents is a real product for a one person shop, and it is the only entry point under $45 anywhere in the ConnectWise catalog.
The billWhat moves the number, and what is not on it
Concurrent technician licensing, and why it can halve the count
Standard and Premium are billed per concurrent tech, not per named technician. You are buying the number of people signed in at the same time rather than the number of people who have an account.
On a service desk running shifts that is not a small distinction. Twenty technicians across three shifts are never all working at once, so the licensed number is closer to the size of a shift than to the size of the team.
The same applies to anybody who needs occasional access: a field engineer, an account manager, somebody covering holiday. Under named licensing each of those is a seat you buy all year.
Only one other product across every ranking on this site does the same thing, and it is HaloPSA, which also sells concurrent licenses, though its calculator prices a concurrent seat at twice a named one. If your desk runs shifts, both are worth pricing before anything billed per named seat.
What is not published, and how to approach the quote
For RMM, PSA and the services, ConnectWise sells in packages whose contents are published and whose prices are not. That is a specific shape of negotiation and it has consequences worth planning around.
No two customers can compare notes. Every figure is negotiated, so a price another provider quotes you from their own contract is evidence about their negotiation rather than about the product.
The quote is for a bundle you should itemize. RMM and PSA are separate products, and the services are separate again. Ask for the line items rather than the total, because the total tells you nothing about what happens when you drop a piece next year.
Evaluation starts with sales. ConnectWise PSA offers a demo rather than a free trial on its product page, so there is no route to running it on your own data without a conversation first. ConnectWise RMM does offer a trial.
Ask what implementation costs. Neither the RMM package page nor the PSA product page mentions implementation, onboarding or training, so a quote covering licenses is not the first year cost. NinjaOne states on its own pricing page that it charges for neither, which is the comparison to hold any answer against.
The services are the part with no comparison at all. NOC, help desk and dedicated technician teams are labor, and nothing else in this category sells them at the same scale, so there is no market rate to check the quote against.
That is also the reason to want them: an MSP that cannot recruit fast enough can buy coverage instead.
CompareHow it sits against the alternatives
Against the field, the position is unusual. ConnectWise has the deepest product set here and the least disclosed pricing, and those two facts are not unrelated: a vendor selling a negotiated bundle of RMM, PSA and labor to a partner channel is not going to publish a number that makes any of it comparable.
| Platform | Published price | What you get for it |
|---|---|---|
| ConnectWise | Only ScreenConnect, at $30 to $55 | RMM and PSA as separate products, plus staff you can rent |
| Syncro | $129 per user per month, in full | RMM and PSA in one product, unlimited endpoints |
| SuperOps | From $129 per technician, in full | RMM and PSA in one product |
| NinjaOne | $1.50 to $3.75 per endpoint | RMM only, and the deepest one |
| HaloPSA | $99 per agent for small teams, in full | PSA only, every module included |
| Datto RMM | Nothing | RMM, with Autotask as the PSA |
The comparison that actually decides it is the second row against the first. A small provider can price Syncro to the pound in ten minutes and will spend a fortnight getting a comparable ConnectWise number, by which point the question has become whether the extra depth is worth the difference, which is exactly the question a published price would have answered on day one.
Where ConnectWise stops being expensive is at size. Past a few thousand endpoints, the depth in the PSA, the procurement and sales machinery and the option to buy NOC or help desk coverage instead of hiring it are things the cheaper products cannot offer at any price, and the negotiation is worth having.
It tops the MSP ranking on that basis, at 8.5, while taking the lowest pricing score on the page.
If remote access is the only piece you want, buy that piece. ScreenConnect is sold on its own, it is priced on its own, and nothing obliges a buyer to take the rest of the catalog with it.
ScoreHow it scores on the rubric
ChangelogWhat changed in this update
- First published, from the complete ScreenConnect price list read at its own pricing page on September 10, 2026, and the absence of published pricing for ConnectWise RMM, PSA and the NOC and help desk services checked the same day.
- Corrected the HaloPSA figures. The live pricing calculator prices per agent by volume, $99 a month for 5 to 24 agents in the United States falling to $85 from 100, and charges a concurrent seat at twice a named one. The previous figure, GBP 66 per agent with concurrent licenses at the same rate, came from a static block in the page source that the calculator replaces.
- Added what is published about the two products that carry no price: the three ConnectWise RMM packages and their contents, and the PSA page whose Compare Packages link leads to the quote form. Also the two limits the ScreenConnect price list sells, concurrent technicians and access agents. Every ScreenConnect figure was re-read at its own pricing page on September 23, 2026 and none had moved.
FAQFrequently asked questions
How much does ConnectWise cost?
For RMM, PSA and the NOC and help desk services, ConnectWise publishes nothing: the pricing page is a form and every figure is negotiated. The one exception is ScreenConnect, its remote access product, which publishes $30 per month for the One plan, $45 per concurrent technician for Standard and $55 for Premium, all billed annually.
How much is ConnectWise ScreenConnect?
One is $30 a month billed annually with a single license restriction, one session and ten unattended agents. Standard is $45 per concurrent technician per month annually or $59 monthly. Premium is $55 annually or $69 monthly. Enterprise is quoted and adds privileged access management.
What does per concurrent tech mean?
You pay for the number of technicians signed in at the same time rather than the number who have accounts. On a desk running three shifts, twenty technicians might need a licensed number closer to a single shift.
It also removes the argument about giving occasional users a seat. HaloPSA is the only other product in these rankings that offers it.
Why does ConnectWise not publish pricing?
The company does not say. What can be observed is the shape: it sells RMM, PSA and labor as a negotiated bundle through a partner channel, and a published number would make each piece comparable to a competitor that sells only that piece.
NinjaOne, which sells through the channel too, gives protecting partner margin as its stated reason for publishing only a range.
Does ConnectWise offer a free trial?
ConnectWise RMM offers a free trial. ConnectWise PSA offers a demo and a live demo registration rather than a trial on its product page, so there is no published route to running the PSA on your own data without a conversation first. ScreenConnect offers a free trial.
Is ConnectWise PSA priced separately from ConnectWise RMM?
Yes. They are two products with two product pages and two purchases, and the platform language in the marketing does not change that. Ask for the line items in any quote rather than the total, because the total tells you nothing about what happens if you drop one of them.
Can I buy ScreenConnect without the rest of ConnectWise?
Yes. It is sold on its own with its own pricing page and its own plans, and nothing obliges a buyer of remote access to take the RMM or the PSA.
It is also the only ConnectWise product a buyer can price and purchase without speaking to anybody. If the price is why you are looking elsewhere, the alternatives page weighs the options, including replacing only half.
How does ConnectWise pricing compare to Syncro or NinjaOne?
It cannot be compared directly, which is the point. Syncro publishes $129 per user per month and NinjaOne publishes $1.50 to $3.75 per endpoint, so both can be modelled in minutes. A comparable ConnectWise figure takes a sales process. At small sizes that asymmetry usually decides it; past a few thousand endpoints the depth changes the calculation.
Is monthly billing more expensive?
On ScreenConnect, considerably. Standard is $45 billed annually against $59 billed monthly, about 31 percent more, and Premium is $55 against $69, about 25 percent more. That is a steeper annual discount than most of this category asks for, so the commitment is worth pricing deliberately rather than defaulting to it.
What are the ConnectWise NOC and help desk services?
People rather than software. ConnectWise sells NOC, help desk and dedicated technician teams alongside the platform, described on its own page as a way to extend your team’s bandwidth or skillsets.
Nothing else in this category offers labor at the same scale, which is both the strongest reason to buy and the line item with no market rate to check a quote against.
Are these figures current?
The ScreenConnect figures were read at its own pricing page on September 10, 2026, and the absence of published pricing for the other products was checked at connectwise.com/pricing the same day. That date is printed at the top of this page. Confirm anything you are about to budget against.
What is ConnectWise RMM pricing?
Not published. ConnectWise lists three RMM packages, Essentials, Pro and Premium, with the contents of each and a price on none of them, and the pricing page sends you to a form. Every figure is negotiated, so a number another provider quotes you is their contract rather than a list price.
What is ConnectWise PSA pricing?
Also unpublished, with less to read than the RMM. The PSA page carries a Compare Packages link that leads to the quote form rather than a comparison, so there is no published tier list at all. Ask for line items by product, because the RMM and the PSA are separate purchases.
How many ScreenConnect licenses do I need?
Count the technicians signed in at once rather than the technicians with accounts. Standard and Premium are per concurrent tech, with three and ten sessions each. Access agents are a separate limit: One allows ten unattended agents, Standard and above unlimited. Either limit produces a waiting for free license message.
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