The Fulcrum Group 2 of 5 checks
Managed IT and security, VoIP and fractional CIO work for Fort Worth-area organizations of 20 to 150 people.
The Fulcrum Group Overview
The Fulcrum Group is a managed IT provider based in Keller that serves the Dallas-Fort Worth area. Its site says it started in 2002 and describes the company as Texas-owned, with support that is "100% employee-staffed" rather than outsourced. The pages we read do not name an owner or any staff.
It says it serves small and mid-size businesses, nonprofits, municipalities, water districts, manufacturers, healthcare organizations and professional services firms, and that it works best with organizations between 20 and 150 employees.
What The Fulcrum Group sells
Its main product is a managed IT agreement it brands as SPOT Managed IT. The site says this includes service desk support, endpoint management, 24/7 monitoring, fractional CIO strategy, lifecycle planning and quarterly technology roadmaps. It names its reporting layer STARLight and its review process STARPower, with Quarterly Success Reviews for leadership.
Security is sold as SPOT Shield bundles: one for small businesses, one for compliance and local government including CJIS, and one for organizations with internal IT teams. The bundle pages name the tools, among them Duo for multi-factor authentication, Datto for Microsoft 365 backup and Keeper for passwords. It also lists managed detection and response and penetration testing.
Beyond that it sells VoIP, including the Switchvox system, cloud work centered on Azure migrations, and consulting on Microsoft Copilot and AI governance. Its public sector focus is unusual for this directory. The site footer lists a Texas DIR contract, an NCTCOG contract for artificial intelligence and State of Texas HUB certification.
How it says it charges
The site describes flat-rate IT and managed services in custom service packages, and says cloud projects can be scoped as a flat-rate project. The bundle for IT teams includes up to 4 hours per month of platform support, with additional hours billed at an hourly rate it does not state. It publishes no prices.
It advertises a satisfaction guarantee and says that if it cannot make the work right, the service is free.
What its site does not tell you
On the 12 pages we read, the site gives no prices or contract terms and does not say how many people work there. It says it keeps a CISSP on staff but names no other staff certifications.
Its response claims vary by page. One says it responds within 5 minutes or less, another guarantees emergency response in one hour or less.
The home page mentions awards and live client survey feedback, but neither appears in the text we saved, and the site shows no case studies or named clients. None of that is unusual, and all of it is worth asking about before you sign.
The record
- Legal name
- The Fulcrum Group, Inc.
- State registration
- Confirmed against the public register
- Founded
- 2002 (24 years in business)
- Address
- 1670 Keller Parkway, Suite 130, Fort Worth, TX
- Phone
- (817) 337-0300
- Website
- fulcrumgroup.net
- Checks passed
- 2 of 5
- Record last looked at
- Sep 11, 2026
The Fulcrum Group Services
What those services mean, and what to ask
Ongoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isProtection, detection and response: endpoint software, email filtering, firewalls and someone watching the alerts. Many providers resell a specialist for monitoring, so ask who actually does the work and who calls you at night.
Cybersecurity basicsLicensing, administration, security settings and migration for cloud platforms. The platform keeps the service running; backing up your data in it and securing the accounts is still somebody's job, so ask whose.
Google Workspace vs Microsoft 365Hosted or on-premises telephony carried over your data network. Voice is the first thing to suffer on a congested link, so ask how calls are prioritized.
What QoS isA named person who plans budgets, replacements and projects with you. Ask how often you meet and what the written roadmap contains.
What a vCIO isIndustries The Fulcrum Group Works With
Industries
Rules that come with those sectors
Naming a sector is not evidence that a provider meets its rules. These are the ones that commonly apply in the United States, and what to ask about each.
- Local government
- Public bodies that handle criminal justice information fall under the FBI CJIS Security Policy. Ask whether the provider's staff have been through the required screening.
- Manufacturing
- Manufacturers in the defense supply chain are assessed under CMMC. If that is you, ask whether the provider has taken a client through it.
- Healthcare
- A provider with access to patient data is a business associate under HIPAA. Ask for a signed business associate agreement before it touches your systems.
What we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer THE FULCRUM GROUP, INC. (Keller), SOS file 0800103126, chartered 2002-07-16, right to transact business active. Checked 2026-09-11.
Looked at September 11, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes a main number, (817) 337-0300, and a help desk line, (817) 898-1277. Nobody has called them.
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Physical address Passed
An office rather than a mailbox or a coworking membership used as an address.
1670 Keller Parkway, Suite 130, Keller on the company site, BBB and the Fort Worth Chamber directory. Not visited. Checked 2026-09-11.
Looked at September 11, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
The Fulcrum Group is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 11, 2026. How the checks work
How The Fulcrum Group Compares in Fort Worth
8 companies are listed for Fort Worth, and The Fulcrum Group is one of them. Founded in 2002, it has been trading longer than 3 of the other 6 that state a founding year. It has passed 2 of the 5 checks. The typical Fort Worth listing has passed 2.
| Service area | What The Fulcrum Group lists | Other Fort Worth listings naming it |
|---|---|---|
| Managed IT | Managed IT | 7 of 7 |
| Cybersecurity | Managed cybersecurity | 7 of 7 |
| Cloud and Microsoft 365 | Cloud | 5 of 7 |
| VoIP and phone systems | VoIP | 2 of 7 |
| vCIO and IT planning | Fractional CIO | 0 of 7 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider. See every company listed in Fort Worth.
Questions to Ask The Fulcrum Group
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- We have no published pricing on record for The Fulcrum Group. Ask for the price per user or per device, the minimum, and the contract length, in writing.
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- It names Local government, Water utilities, Nonprofit, Manufacturing, Healthcare and Professional services. If your sector is not among them, ask for a client in it.
- Backup is not among the services it puts first. Ask how your data is backed up, where, and when a restore was last tested.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 11, 2026
- Company sitefulcrumgroup.netread Sep 11, 2026
- Directorybbb.orgread Sep 11, 2026
- Directorybusiness.fortworthchamber.comread Sep 11, 2026
The overview. Written by us from 12 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. The company's origin story and the charter both put the start in 2002, and the Fort Worth Chamber describes a 24-year history. A Clutch profile under a similar name belongs to an unrelated Seattle company and is not used.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
The Fulcrum Group FAQ
What does The Fulcrum Group do?
The Fulcrum Group sells managed IT, managed cybersecurity, cloud computing, VoIP, Microsoft 365 support, penetration testing, AI consulting and fractional CIO services, mainly to organizations of 20 to 150 employees.
The clients it names include small and midsize businesses, local government, water and wastewater districts, nonprofits, manufacturing, healthcare and professional services. That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does The Fulcrum Group offer?
The services it puts first are Managed IT, Managed cybersecurity, Cloud, VoIP and Fractional CIO. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is The Fulcrum Group located?
1670 Keller Parkway, Suite 130, Fort Worth, TX. From the check record: 1670 Keller Parkway, Suite 130, Keller on the company site, BBB and the Fort Worth Chamber directory. Not visited. Checked 2026-09-11.
Which industries does The Fulcrum Group work with?
It names Local government, Water utilities, Nonprofit, Manufacturing, Healthcare and Professional services. That list comes from its own website.
How long has The Fulcrum Group been in business?
Since 2002, which is 24 years. A note on the record: The company's origin story and the charter both put the start in 2002, and the Fort Worth Chamber describes a 24-year history. A Clutch profile under a similar name belongs to an unrelated Seattle company and is not used.
Is The Fulcrum Group a registered company?
Yes. Texas Comptroller active franchise taxpayer THE FULCRUM GROUP, INC. (Keller), SOS file 0800103126, chartered 2002-07-16, right to transact business active. Checked 2026-09-11.
Has Packet Basics verified The Fulcrum Group?
2 of the 5 checks have passed. Still outstanding: website and phone, certifications and client references. The record on this page shows what was found for each one and when.
How much does The Fulcrum Group charge?
We have no published pricing on record for it, and we do not estimate prices. Request a quote and ask for the price per user, the minimum and the contract length in writing.
How do I get a quote from The Fulcrum Group?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact The Fulcrum Group directly?
By phone on (817) 337-0300. Its website is fulcrumgroup.net. From the check record: Site loads and publishes a main number, (817) 337-0300, and a help desk line, (817) 898-1277. Nobody has called them.
Did The Fulcrum Group pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.