$9 per user per month for the Device Management package billed annually, $11 for SSO and $13 for Device Identity Management. The unusual part is the second list: JumpCloud prices every individual feature, most at $3.00 per user per month, so a buyer can assemble a bundle instead of taking one.
Two things to watch: the packages are not itemized, so whether one beats the parts cannot be worked out from the page, and premium support is an extra $2.00 per user.
- Device Management package: $9 per user per month, billed annually
- Most individual features: $3.00 per user per month
- MDM alone: $5.00 per user per month
- Premium support: $2.00 per user per month, extra
- Per user only, with no per device option anywhere
Read at the vendor’s own pricing page, read at jumpcloud.com/pricing on September 10, 2026, with the JumpCloud platform page, the grouped feature table and billing FAQ at jumpcloud.com/pricing, and the Okta Workforce Identity suites at okta.com/pricing, read at the source on September 23, 2026. Nothing here comes from a reseller, a competitor’s comparison table or an estimate. How we rank software
PublishedWhat the vendor publishes
| What you buy | Price | Annual | Notes |
|---|---|---|---|
| Device Management package | $9 per user / mo | Or $11 monthly | Device management and MDM |
| SSO package | $11 per user / mo | Or $13 monthly | SSO and MFA, plus a password manager |
| Device Identity Management | $13 per user / mo | Or $15 monthly | Adds identity and MFA for devices |
| A la carte, most features | $3.00 per user / mo each | Or $4.00 monthly | MDM is $5.00, passwordless is $5.00 |
JumpCloud pricing comes in two published lists, and the second one is unusual enough to be the reason to read this page. There are packages, which every vendor has, and there is a per feature list, which almost nobody publishes.
JumpCloud states the choice in its own FAQ: pick one of the packages based on your use case, or you can choose the a la carte option to purchase the individual feature.
What the price list buys: identity, access and devices
JumpCloud is not an MDM with extras on top. Its own platform page calls it a cloud directory platform sitting at the intersection of devices, identities and access, and the platform menu is grouped into exactly those three: identity management, access management and device management.
The pricing page keeps the same shape. The a la carte table is split into Identity and Access Management, Device plus Identity Management, AI and SaaS Management, and Additional Features, so most of the list is identity and access rather than endpoints.
Identity management holds the cloud directory, identity lifecycle management and HRIS. Access management holds cloud LDAP, cloud RADIUS, single sign-on, multi-factor authentication, a password vault, conditional access, access requests and privileged access management.
Device management holds unified endpoint management, patch management, remote access, Apple MDM, Android EMM, Windows and Linux management, asset management and system insights. A buyer reading the JumpCloud price per user as an MDM price is pricing one of the three groups.
The packages
| Package | Billed annually | Billed monthly | What the vendor says it is |
|---|---|---|---|
| Device Management | $9 per user / mo | $11 | Device management and MDM |
| SSO | $11 per user / mo | $13 | SSO and MFA access to resources, plus Password Manager |
| Device Identity Management | $13 per user / mo | $15 | Device management plus identity management and MFA for devices |
| Platform Essentials | Contact sales | Contact sales | 300 users maximum, stated on the page |
| Platform, Platform Prime | Contact sales | Contact sales | Unified identity, device and access; Prime adds Zero Trust and premium support |
Paying monthly costs $2 more per user on every package, which is a flat surcharge rather than a percentage and therefore proportionally worst on the cheapest one: 22 percent on Device Management against 15 percent on Device Identity Management.
And the per feature list, which is the interesting half
Almost everything is $3.00 per user per month billed annually, or $4.00 monthly. The exceptions are worth knowing because they are the ones most people are shopping for.
| Feature | Annually | Monthly |
|---|---|---|
| MDM and device management | $5.00 | $6.00 |
| Passwordless authentication, JumpCloud Go | $5.00 | $6.00 |
| Access Requests | $5.00 | $5.00 |
| Identity Management for Devices | $4.00 | $4.00 |
| Cloud Directory, SSO, MFA, Password Management | $3.00 each | $4.00 each |
| Cloud LDAP, Cloud RADIUS, Directory Insights | $3.00 each | $4.00 each |
| Conditional Access and Zero Trust | $3.00 | $4.00 |
| Patch Management, System Insights, Remote Access | $3.00 each | $4.00 each |
| Asset Management, External Identity Federation, SaaS License Management | $3.00 each | $4.00 each |
| Premium JumpCloud Support | $2.00 | $3.00 |
Three things follow from that table and they are the whole buying decision.
The billWhat moves the number, and what is not on it
First: three features is nine dollars, and so is the cheapest package
Most of the list is $3.00. Three features is $9.00 per user per month, which is exactly what the Device Management package costs. So the arithmetic that decides whether to buy a package or assemble one is simple: count the features you need, multiply by three, and compare.
What stops that being conclusive is the second finding. The packages are described in a phrase rather than itemized. "Device management and MDM" does not say whether Patch Management, System Insights or Remote Access are inside it, and each of those is $3.00 on its own.
Nothing on the pricing page resolves that, so a buyer comparing $9 against a self-assembled bundle is comparing a known number against an unknown contents list.
The practical answer is to ask for the package contents as a list of the same feature names the a la carte table uses, and to do that before the quote rather than after. It is a reasonable request precisely because the vendor already publishes both lists.
Second: support is not included
Premium JumpCloud Support is $2.00 per user per month billed annually, or $3.00 monthly, and it appears in the same table as the features. That is a real line and it is easy to miss when comparing headline package prices.
Read against the rest of the field it is a genuine difference rather than a quibble. NinjaOne states on its own pricing page that support is completely free and unlimited. Syncro publishes 24/5 live support inside the plan price. Adding $2.00 to $9.00 is a 22 percent increase on the package that most device management buyers will start from.
The trial is the other side of that. JumpCloud offers 30 days with, in its own words, zero restrictions, and includes 24x7 Premium Support during the trial. So the evaluation runs with a level of support that is a paid add-on afterwards, which is worth knowing before it sets an expectation.
Third: the unit is the user, and it never changes
Every figure on the page is per user per month. There is no per device option anywhere, which is the structural fact that decides whether JumpCloud is cheap or expensive for a given company, and it has nothing to do with the numbers.
A hundred people carrying two hundred and fifty devices pay for a hundred. The same hundred dollars of licensing covers a third device each, and a fourth.
Now invert it: thirty warehouse staff sharing two hundred scanners pay for thirty users on JumpCloud and for two hundred devices on every per device competitor, which is the case where this model is dramatically the cheaper one. And invert it again: a company with more accounts than people, service accounts and contractors included, pays for all of them.
JumpCloud MDM pricing, taken on its own
JumpCloud MDM pricing is the line most readers arrive for, and the page answers it twice. MDM and device management as a single a la carte feature is $5.00 per user per month billed annually, $6.00 monthly. The Device Management package is $9.
The four dollars between them is the rest of the device group, and the page does not itemize what that contains. Patch management, system insights, remote access and asset management are each $3.00 on their own, so MDM plus any two of them is $11, more than the package.
That is the one place on this price list where the packaged route is clearly cheaper on published numbers. It is also the reason to ask which of those four the $9 package contains before signing, because if it holds only one of them the arithmetic reverses.
Compare it with the way unified endpoint management is sold elsewhere and the difference is the unit, not the feature list. JumpCloud counts people. Most MDM tools count enrolled devices, which is the comparison the next section makes.
Shortlisted against identity platforms, not only against MDM tools
The products JumpCloud is weighed against are identity and access platforms as often as device tools, and Okta is the one most often named. Okta publishes suites rather than features: its pricing FAQ says the Starter Suite begins at $6 per user per month and the Essentials Suite at $17, billed annually.
Okta lists single sign-on, multi-factor authentication, Universal Directory and five Workflows in that Starter suite. JumpCloud prices its SSO package at $11 for SSO and MFA access to resources plus Password Manager, and sells the cloud directory as a separate $3.00 feature.
Okta also publishes a $1,500 annual contract minimum for Workforce Identity. JumpCloud publishes no minimum. Neither page itemizes enough to settle the comparison outright, but both quote per user per month billed annually, so at least the units match.
What JumpCloud adds is the device half at a published price. Okta puts Device Access in its Professional suite, which is inquire for pricing, while JumpCloud publishes MDM at $5.00 a user. That is the comparison worth running, rather than a feature checklist.
The same logic decides whether you need the directory at all. If Active Directory is already the source of truth, you are buying a sync layer and a device manager. If there is no directory at all, the identity half is the product and the MDM is the extra.
The billing terms sitting under the per user price
Four terms on the same page move the annual figure. JumpCloud bills accounts on the first of each month for the previous month. Suspended users stay in the system and are billed as normal users, so offboarding has to remove people rather than park them.
Prices are exclusive of VAT, and the page states JumpCloud is not a VAT registered entity. Credit cards and ACH transfers are accepted, and accounts billing more than $2,000 a month can be invoiced instead. The annual toggle is labeled as saving up to 18 percent.
Several rows in the a la carte table carry no price at all: Agentic IAM lifecycle management, software management, device monitoring and alerting, SaaS discovery, SaaS access control and SaaS insights. Treat those as package or quote items rather than as free ones.
What is not published
Four things route to a conversation, and three of them are the ones that usually carry a discount: education pricing for higher education and K-12, nonprofit pricing, and partner pricing for MSPs and channel partners. Privileged Access Management is the fourth. The Platform, Platform Prime and Platform Essentials packages are also quoted rather than listed.
If you are any of those three, the published list is a ceiling rather than a price.
CompareHow it sits against the alternatives
Against the MDM field, JumpCloud is priced in a unit two of the seven use and five do not.
| Product | Unit | 100 people, 250 devices |
|---|---|---|
| JumpCloud | Per user | $10,800 a year on Device Management |
| Microsoft Intune | Per user | Included if you hold E3 or E5 |
| Hexnode | Per device | $9,600 a year at the $3.20 tier |
| Scalefusion | Per device | $10,500 a year at the $3.50 tier |
| Jamf | Per device | $25,350 a year at list, all Apple |
At that ratio the four are close enough that the unit does not decide it. Change the ratio and it decides everything: give each person a tablet as well and JumpCloud does not move while every per device row rises by about forty percent.
The comparison JumpCloud actually loses is the one above it. If your organization already pays for Microsoft 365 E3, Intune is included and JumpCloud is an additional $10,800 a year to do a job you are already licensed for.
The case for paying it anyway is a real one and it is not about device management: JumpCloud is a directory, an SSO provider and a device manager in one product, and for a company with no Active Directory and no intention of running one, that combination is the reason to look rather than the MDM.
Which is also why the a la carte list matters more here than it would elsewhere. A company that wants the directory and the single sign-on and not the device management can buy exactly that, at $3.00 a feature, and no other vendor in the MDM ranking will sell it that way.
That table compares JumpCloud with device tools because that is the ranking it sits in. The other half of its shortlist is priced in the same unit: Okta from $6 per user per month on its Starter suite, against the $11 JumpCloud charges for SSO with MFA and a password manager.
Read together, the three prices describe the real choice. Around $6 to $11 per user buys identity and access from either vendor. Around $9 buys JumpCloud device management. Only JumpCloud publishes both halves as line items you can add up before a sales call.
ScoreHow it scores on the rubric
ChangelogWhat changed in this update
- First published, from the package and per feature price lists read at jumpcloud.com/pricing on September 10, 2026, including the premium support line and the published 300 user ceiling on Platform Essentials.
- Added the identity and access framing the product is actually sold under, read at jumpcloud.com/platform and in the grouped a la carte table at jumpcloud.com/pricing on September 23, 2026, plus the JumpCloud MDM pricing question taken on its own, the Okta comparison read at okta.com/pricing, and the billing terms printed under the price list. No JumpCloud price, pick or score changed.
FAQFrequently asked questions
How much does JumpCloud cost?
The Device Management package is $9 per user per month billed annually, or $11 monthly. SSO is $11 or $13, and Device Identity Management is $13 or $15. Individual features can also be bought on their own, most at $3.00 per user per month, with MDM and passwordless at $5.00. Everything is per user; there is no per device option.
Can I buy only the JumpCloud features I want?
Yes, and the vendor publishes the price of each one. Its FAQ says you can pick a package based on your use case or choose the a la carte option to purchase the individual feature. Most features are $3.00 per user per month billed annually. No other product in the MDM ranking publishes a per feature list at all.
Is a JumpCloud package cheaper than buying features individually?
It cannot be determined from the published figures, and that is worth knowing before a quote. Most features are $3.00, so three of them is $9.00, which is exactly the Device Management package price.
But the packages are described in a phrase rather than itemized, so which features each one contains is not on the page. Ask for the package contents using the same feature names the a la carte table uses.
Does JumpCloud include support?
Not premium support. Premium JumpCloud Support is a separate line at $2.00 per user per month billed annually or $3.00 monthly, which is a 22 percent increase on the $9 Device Management package. The 30-day trial does include 24x7 Premium Support, so the evaluation runs at a service level that costs extra afterwards.
Is JumpCloud priced per user or per device?
Per user, always, with no per device option published anywhere. That decides whether it is cheap or expensive for your organization more than any number does. Thirty warehouse staff sharing two hundred scanners is the case where it is dramatically cheaper than a per device competitor; a company with more accounts than people is the case where it is not.
How much is JumpCloud MDM on its own?
$5.00 per user per month billed annually, or $6.00 monthly, as an individual feature. That is one of only three items on the a la carte list priced above $3.00, alongside passwordless authentication and Access Requests. The Device Management package at $9 covers device management and MDM together.
Does JumpCloud have a free plan?
The pricing page publishes a 30-day free trial rather than a free tier. The vendor describes it as full functionality with zero restrictions, including 24x7 Premium Support and access to the Help Center, JumpCloud University and the community during the trial period.
Is there a JumpCloud discount for nonprofits, education or MSPs?
The pricing page says yes to all three and publishes no figure for any of them. Education pricing covers higher education and K-12, nonprofit pricing is offered separately, and MSPs and channel partners have exclusive pricing through the partner program. If you are one of those, the published list is a ceiling rather than a price.
What is the JumpCloud user limit?
One is published: the Platform Essentials package stops at 300 users, stated on the pricing page. The Platform and Platform Prime packages are quoted rather than listed and carry no published ceiling.
JumpCloud or Microsoft Intune?
If you already hold Microsoft 365 E3 or E5, Intune is included and JumpCloud is roughly $10,800 a year for a hundred users to do a job you are already licensed for.
The case for paying it is not the MDM: JumpCloud is a directory, an SSO provider and a device manager in one, which suits a company with no Active Directory and no plan to run one.
Are these figures current?
They were read at jumpcloud.com/pricing on September 10, 2026, and that date is printed at the top of this page. Confirm anything you are about to budget against, particularly the package contents, which are not itemized on the vendor page.
Is JumpCloud an MDM or an identity platform?
Both, and its own pages say so. JumpCloud calls itself a cloud directory platform at the intersection of devices, identities and access, and groups its menu into identity management, access management and device management. Device management is one of the three, so pricing it as an MDM alone understates what the per user figure covers.
What is the JumpCloud price per user?
From $9 per user per month on the Device Management package billed annually, $11 for SSO and $13 for Device Identity Management. Individual features start at $3.00 per user per month. Every figure on the page is per user, and monthly billing adds a flat $2 per user to each package.
How does JumpCloud pricing compare with Okta?
Both sell per user per month billed annually. Okta says its Starter Suite begins at $6 and Essentials at $17, with a $1,500 annual contract minimum, while JumpCloud charges $11 for its SSO package and publishes MDM separately at $5.00. Okta quotes device access rather than listing it.
Are suspended JumpCloud users still billable?
Yes. The pricing FAQ states that suspended users are retained in the system while suspended and are billed as normal users. On a per user price list that makes offboarding a billing task, not just a security one, so remove accounts you are finished with.
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