UniVista 2 of 5 checks
Managed IT, network monitoring and disaster recovery planning for central Texas.
UniVista Overview
UniVista calls itself a managed IT solutions provider located in Austin, and its contact page gives an office in Pflugerville. The site is brief, four pages in all, and gives no founding year or owner's name. It speaks of "decades of IT experience" and says it is a BBB Accredited Business.
It says it supports clients nationwide with local staff, and names Austin, Cedar Park, Round Rock and the rest of Central Texas. Its solutions page addresses banks and credit unions, law firms, engineering firms, manufacturers, local governments and law enforcement entities.
What UniVista sells
The site lists a 24x7 service desk, on-site repair and support, remote support and training, network security, cloud computing, remote storage, hosted email security and archiving, disaster recovery planning and IT assessments. It says each support agreement includes an on-site component and staff training.
The sector detail is what stands out. For financial institutions it describes preparation for regulatory technology audits and third-party penetration tests. For engineering firms it cites experience with Autodesk and Bentley products. For local government it cites experience with Tyler Tech's products, and says its entire staff has cleared CJIS security requirements.
For law enforcement it says it supports Computer Aided Dispatch and Records Management Systems. It lists itself as an authorized partner for Cisco, Dell, HP, Microsoft, SonicWall, Veeam and VMware, among others.
The work it points to
The about page carries two signed testimonials, one from a design manager at Tom Green & Company Engineers and one from the president of LCRA Credit Union. We have not spoken to any of those clients.
How it says it charges
UniVista says its support agreements are based on a monthly fee so that clients can budget IT costs annually. Its cloud offering is described as one flat fee per month with upgrades included. It says 24x7 support is included in many of its standard agreements. It publishes no prices.
What its site does not tell you
On the 4 pages we read, the site gives no prices, response times or contract terms, and does not say how many people work there. It describes its engineers and service desk staff as certified without naming the certifications. It mentions guaranteed email uptime without stating the terms.
None of that is unusual for a small provider's website, and all of it is worth asking about before you sign.
The record
- Legal name
- UniVista, LLC
- State registration
- Confirmed against the public register
- Founded
- 1998 (28 years in business)
- Address
- 15901 Central Commerce Dr, Ste 304, Austin, TX
- Phone
- (866) 832-6209
- Website
- univista.com
- Checks passed
- 2 of 5
- Record last looked at
- Sep 8, 2026
UniVista Services
What those services mean, and what to ask
Ongoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isCopies of your data kept where the original's problems cannot reach, and a plan for bringing systems back. Ask how often a restore is tested and how long a full recovery takes.
Backup and disaster recoveryEvery device watched and updated through a remote management tool, so problems are found before users report them. Ask for the patching schedule and a sample of the monthly report.
What RMM isThe services, industries and description above are what UniVista publishes about itself. They were read from its own website on September 8, 2026 and transcribed rather than verified. What we checked is further down.
What we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller franchise taxpayer UNIVISTA, LLC, SOS file 0703928722, chartered 1998-07-15, right to transact business active. The SOS status code reads R rather than A and is worth a look before launch. Three other UniVista entities in the same register are Miami insurance businesses and are not this company. Checked 2026-09-08.
Looked at September 8, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
The site is live and publishes a toll-free number, (866) 832-6209, rather than a local one. Nobody has called it. Checked 2026-09-08.
Looked at September 8, 2026 -
Physical address Passed
An office rather than a mailbox or a coworking membership used as an address.
15901 Central Commerce Dr, Ste 304, Pflugerville, TX 78660. The company own contact page and the state register carry the same street address. The PO box in Cedar Park that the site also publishes is a mailing address. Not visited. Checked 2026-09-08.
Looked at September 8, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
UniVista is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 8, 2026. How the checks work
How UniVista Compares in Austin
12 companies are listed for Austin, and UniVista is one of them. Founded in 1998, it has been trading longer than 10 of the other 10 that state a founding year. It has passed 2 of the 5 checks. The typical Austin listing has passed 2.
| Service area | What UniVista lists | Other Austin listings naming it |
|---|---|---|
| Managed IT | Managed IT | 10 of 11 |
| Backup and disaster recovery | Disaster recovery planning | 6 of 11 |
| Monitoring and patching | Network monitoring | 0 of 11 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider. See every company listed in Austin.
Questions to Ask UniVista
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- We have no published pricing on record for UniVista. Ask for the price per user or per device, the minimum, and the contract length, in writing.
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- Cybersecurity is not among the services it puts first. Ask who handles security monitoring and response, and whether that work is subcontracted.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 7, 2026
- Company siteunivista.comread Sep 7, 2026
- Company siteunivista.comread Sep 8, 2026
- Company profileunivista.comread Sep 8, 2026
The overview. Written by us from 4 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. The best corroborated address in this set: the company own contact page and the state register carry the same street address, character for character. Two things to settle before listing. The office is in Pflugerville rather than Austin, and the SOS status code on the register reads R rather than A while the right to transact business is active.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
UniVista FAQ
What does UniVista do?
UniVista publishes a short service list: managed IT, high availability and disaster recovery planning, network monitoring and systems management, and consulting. It names Austin, Cedar Park and Round Rock as its service area and says it also supports clients elsewhere.
It publishes no industry list and no client examples. That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does UniVista offer?
The services it puts first are Managed IT, Disaster recovery planning and Network monitoring. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is UniVista located?
15901 Central Commerce Dr, Ste 304, Austin, TX. From the check record: 15901 Central Commerce Dr, Ste 304, Pflugerville, TX 78660. The company own contact page and the state register carry the same street address. The PO box in Cedar Park that the site also publishes is a mailing address. Not visited. Checked 2026-09-08.
How long has UniVista been in business?
Since 1998, which is 28 years. A note on the record: The best corroborated address in this set: the company own contact page and the state register carry the same street address, character for character.
Two things to settle before listing. The office is in Pflugerville rather than Austin, and the SOS status code on the register reads R rather than A while the right to transact business is active.
Is UniVista a registered company?
Yes. Texas Comptroller franchise taxpayer UNIVISTA, LLC, SOS file 0703928722, chartered 1998-07-15, right to transact business active. The SOS status code reads R rather than A and is worth a look before launch. Three other UniVista entities in the same register are Miami insurance businesses and are not this company. Checked 2026-09-08.
Has Packet Basics verified UniVista?
2 of the 5 checks have passed. Still outstanding: website and phone, certifications and client references. The record on this page shows what was found for each one and when.
How much does UniVista charge?
We have no published pricing on record for it, and we do not estimate prices. Request a quote and ask for the price per user, the minimum and the contract length in writing.
How do I get a quote from UniVista?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact UniVista directly?
By phone on (866) 832-6209. Its website is univista.com. From the check record: The site is live and publishes a toll-free number, (866) 832-6209, rather than a local one. Nobody has called it. Checked 2026-09-08.
Did UniVista pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.