Titanium Computing 2 of 5 checks
Flat-fee managed IT, security and compliance for Central Texas businesses of 10 to 250 people.
Titanium Computing Overview
Titanium Computing describes itself as an engineer-run managed IT and cybersecurity provider for Central Texas businesses. Its headquarters is in north Austin, with a second office in San Marcos that its site says came from acquiring CCI Computer Services. The site says it has run IT in the region for 10 years.
It names Richard Avery as founder and CEO, Greg Gotham as VP of operations and Jason Brashear as CTO. It says it runs the IT department for businesses of 10 to 250 people, and that about a third of its clients are co-managed.
What Titanium Computing sells
The managed service covers helpdesk, 24/7 monitoring, patching, hardware lifecycle, backup, endpoint security and quarterly vCIO reviews with a 3-year roadmap. The site is open about its tools. It names Atera for monitoring and patching, Huntress for endpoint security, Backup Radar for backup verification and FortiGate firewalls.
It runs a compliance program for HIPAA, CMMC Level 2 and SOC 2, and says most clients reach audit-ready in about four months. It also handles Microsoft 365, Google Workspace, Azure and private cloud migrations.
Two things are unusual. It sells its own phone platform, ampCortex.ai, which it says was spun off after it acquired Amp Telecom in 2024. It also builds custom AI systems on Claude, and gives clients a portal it calls ClientSync.
The work it points to
Its case studies are all AI projects: a law firm platform it says replaced a $4,000 to $10,000 a month tool stack, a call review system for auto service shops, and its own automated support line. The home page cites 5.0 on Google across 57 reviews and 1,400+ seats under management. We have not spoken to any of those clients.
How it says it charges
Titanium publishes prices on its pricing page. The three tiers are listed per user per month: Remote-First at $95, Complete at $125 and Compliance+ at $155. The home page shows a range for each tier, topping out at 115, 155 and 185 dollars, and says most Austin businesses pay between $95 and $185.
It states a minimum of 10 users, servers billed per device, and price breakpoints at 25, 50 and 100 seats. Agreements are month-to-month after a 90-day initial term. The 30-day onboarding carries no setup fee, and the exact quote follows a one-hour assessment.
What its site does not tell you
On the 12 pages we read, the site does not say how many people work there, and names no company-level certifications. It says a 15-minute average response and a 30-minute critical response are written into its agreement, but the agreement itself is not shown. Its 99.98% client uptime figure is one we cannot check.
This site tells a buyer more than most, and the remaining gaps are worth asking about before you sign.
The record
- Legal name
- Titanium Computing, LLC
- State registration
- Confirmed against the public register
- Address
- 2013 Wells Branch Pkwy, Suite 310, Austin, TX
- Phone
- (512) 623-9199
- Website
- titaniumcomputing.com
- Checks passed
- 2 of 5
- Record last looked at
- Sep 11, 2026
Titanium Computing Services
What those services mean, and what to ask
Ongoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isProtection, detection and response: endpoint software, email filtering, firewalls and someone watching the alerts. Many providers resell a specialist for monitoring, so ask who actually does the work and who calls you at night.
Cybersecurity basicsThe number your staff call. Ask for the hours, the response time by priority, whether the people answering are the provider's own staff, and what an on-site visit costs.
Questions to ask an MSPHelp meeting a security standard or a regulator's rules. Ask which frameworks the provider has taken clients through, and what evidence it produces for an auditor.
Security frameworksA named person who plans budgets, replacements and projects with you. Ask how often you meet and what the written roadmap contains.
What a vCIO isWhat Titanium Computing Publishes About Its Prices
| Plan or service | Published price | What the page says |
|---|---|---|
| Remote-First | $95 to $115 per user per month | Every tier includes unlimited helpdesk and 24/7 monitoring, as the page states. |
| Complete | $125 to $155 per user per month | Marked as the most common tier. |
| Compliance+ | $155 to $185 per user per month |
Terms it states. Minimum 10 users. Servers billed per device. Month-to-month after a 90-day initial term. No setup fee, with onboarding included in year one.
Read from titaniumcomputing.com on September 17, 2026. These are the company's own published figures, not a quote. Prices change, so confirm them, and ask what is billed on top.
What we have checked
Five checks, published as they stand. A check we have not done says so.
-
State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer TITANIUM COMPUTING, LLC (Austin), SOS file 0802950104, chartered 2018-02-22, right to transact business active. Checked 2026-09-11.
Looked at September 11, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes an Austin number, (512) 623-9199. Nobody has called it.
-
Physical address Passed
An office rather than a mailbox or a coworking membership used as an address.
2013 Wells Branch Pkwy, Austin on the company site (Suite 310), BBB and Clutch. The site also gives a San Marcos office at 145 S. LBJ Dr. Not visited. Checked 2026-09-11.
Looked at September 11, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
-
Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
Titanium Computing is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 11, 2026. How the checks work
How Titanium Computing Compares in Austin
12 companies are listed for Austin, and Titanium Computing is one of them. It has passed 2 of the 5 checks. The typical Austin listing has passed 2.
| Service area | What Titanium Computing lists | Other Austin listings naming it |
|---|---|---|
| Managed IT | Managed IT | 10 of 11 |
| Cybersecurity | Cybersecurity | 9 of 11 |
| Help desk and support | Help desk | 2 of 11 |
| Compliance | Compliance | 3 of 11 |
| vCIO and IT planning | vCIO | 1 of 11 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider. See every company listed in Austin.
Questions to Ask Titanium Computing
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- Backup is not among the services it puts first. Ask how your data is backed up, where, and when a restore was last tested.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 11, 2026
- Company sitetitaniumcomputing.comread Sep 11, 2026
- Directorybbb.orgread Sep 11, 2026
- Directoryclutch.coread Sep 11, 2026
- Published pricingtitaniumcomputing.comread Sep 17, 2026
The overview. Written by us from 12 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. No founding year is shown because four sources give four answers: the site says 10 years, Clutch 2016, BBB 2010 and the charter 2018-02-22. The site names Richard Avery as founder and CEO; BBB lists a different manager.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
Titanium Computing FAQ
What does Titanium Computing do?
Titanium Computing sells managed IT and help desk support, cybersecurity and security awareness training, cloud and virtualization, backup and recovery, email and spam protection, VoIP and UCaaS, compliance work for HIPAA, CMMC and SOC 2, and vCIO strategy, for businesses of 10 to 250 people. That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does Titanium Computing offer?
The services it puts first are Managed IT, Cybersecurity, Help desk, Compliance and vCIO. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is Titanium Computing located?
2013 Wells Branch Pkwy, Suite 310, Austin, TX. From the check record: 2013 Wells Branch Pkwy, Austin on the company site (Suite 310), BBB and Clutch. The site also gives a San Marcos office at 145 S. LBJ Dr. Not visited. Checked 2026-09-11.
Is Titanium Computing a registered company?
Yes. Texas Comptroller active franchise taxpayer TITANIUM COMPUTING, LLC (Austin), SOS file 0802950104, chartered 2018-02-22, right to transact business active. Checked 2026-09-11.
Has Packet Basics verified Titanium Computing?
2 of the 5 checks have passed. Still outstanding: website and phone, certifications and client references. The record on this page shows what was found for each one and when.
How much does Titanium Computing charge?
It publishes prices on its own website: Remote-First, $95 to $115 per user per month; Complete, $125 to $155 per user per month; Compliance+, $155 to $185 per user per month. The pricing table on this page gives the page they were read from and the date. Confirm them with the company, because published prices change.
How do I get a quote from Titanium Computing?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact Titanium Computing directly?
By phone on (512) 623-9199. Its website is titaniumcomputing.com. From the check record: Site loads and publishes an Austin number, (512) 623-9199. Nobody has called it.
Did Titanium Computing pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.