Lean On Me I.T. 2 of 5 checks
Managed IT, endpoint and email security for Waco accounting, legal and construction firms.
Lean On Me I.T. Overview
Lean On Me I.T. is a managed IT provider that says it is headquartered in Texas and supports businesses across the United States, with most of its presence in Central and North Texas. Its site names Eric Petty as founder and CEO and says he set out to build the company in 2020.
The site lists Waco, Dallas, Temple, Killeen and Fort Worth as the areas it serves. The industries it names are accounting and CPA firms, legal and professional services, construction and trades, and small businesses in general.
What Lean On Me I.T. sells
The services page sorts the work under three headings, Operate, Protect and Evolve. Under them sit network design and management, IT support, cybersecurity, endpoint security, email security, backup and disaster recovery, Microsoft 365 consulting and VoIP phone systems. The home page also describes a co-managed model for companies that keep an internal IT team.
It names its tools more openly than most providers do. The home page lists SentinelOne EDR monitored by a 24/7 SOC, Jamf for managing iOS devices, RingCentral for phone service, and Splashtop and 1Password licensing. The email security page describes filtering, DMARC, SPF and DKIM setup, and phishing simulations for staff.
The backup page describes off-site backups, written disaster recovery and business continuity plans, and testing through simulations and tabletop exercises. It says the service includes recovery time and recovery point objectives, but it gives no figures for either.
The work it points to
The site has no case studies. Its service pages repeat a set of testimonials, each signed with a person's name but no company. One describes tablets enrolled through Apple Business Manager after the client's own calls to Apple went nowhere. Another describes a Microsoft Office fault and says "Within two hours they fixed the problem".
We have not spoken to any of those clients.
How it says it charges
Lean On Me I.T. says it bills managed services as a flat monthly fee, and its small business page mentions "flat-fee support contract pricing". One testimonial shows it also took a one-time project. It publishes no prices.
What its site does not tell you
On the 12 pages we read, the site states no prices, no response times and no contract length. It does not say how many people work there, though the about page profiles the founder and several staff. The only certification named is CompTIA Security+, which it says two staff members hold. No company-level certifications appear.
None of that is unusual for a small provider's website, and all of it is worth asking about before you sign.
The record
- Legal name
- Lean On Me I.T. LLC
- State registration
- Confirmed against the public register
- Founded
- 2021 (5 years in business)
- Address
- 510 Austin Avenue, Suite 25513, Waco, TX
- Phone
- (254) 343-7999
- Website
- leanonmeit.com
- Checks passed
- 2 of 5
- Record last looked at
- Sep 12, 2026
Lean On Me I.T. Services
What those services mean, and what to ask
Ongoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isProtection, detection and response: endpoint software, email filtering, firewalls and someone watching the alerts. Many providers resell a specialist for monitoring, so ask who actually does the work and who calls you at night.
Cybersecurity basicsLicensing, administration, security settings and migration for cloud platforms. The platform keeps the service running; backing up your data in it and securing the accounts is still somebody's job, so ask whose.
Google Workspace vs Microsoft 365Copies of your data kept where the original's problems cannot reach, and a plan for bringing systems back. Ask how often a restore is tested and how long a full recovery takes.
Backup and disaster recoveryIndustries Lean On Me I.T. Works With
Industries
Rules that come with those sectors
Naming a sector is not evidence that a provider meets its rules. These are the ones that commonly apply in the United States, and what to ask about each.
- Accounting
- Tax and accounting firms fall under the FTC Safeguards Rule, and the IRS expects a written information security plan. Ask how the provider supports yours.
- Legal
- Lawyers have a professional duty to make reasonable efforts to protect client information, under ABA Model Rule 1.6 and its state versions. Ask how client files and email are secured.
What we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer LEAN ON ME I.T. LLC (Hewitt), SOS file 0804274724, chartered 2021-11-01, right to transact business active. Checked 2026-09-12.
Looked at September 12, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes 254-343-7999; BBB and both chambers list (254) 300-6213. Nobody has called either.
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Physical address Passed
An office rather than a mailbox or a coworking membership used as an address.
510 Austin Avenue, Waco on the company site; BBB, Clutch and the Waco and Hewitt chamber directories give the same address with Suite 25513, which the site does not show. Not visited. Checked 2026-09-12.
Looked at September 12, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
Lean On Me I.T. is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 12, 2026. How the checks work
How Lean On Me I.T. Compares in Waco
5 companies are listed for Waco, and Lean On Me I.T. is one of them. Founded in 2021, it has been trading longer than 1 of the other 2 that state a founding year. It has passed 2 of the 5 checks. The typical Waco listing has passed 1.
| Service area | What Lean On Me I.T. lists | Other Waco listings naming it |
|---|---|---|
| Managed IT | Managed IT support | 4 of 4 |
| Cybersecurity | Cybersecurity, Endpoint security | 3 of 4 |
| Cloud and Microsoft 365 | Microsoft 365 | 3 of 4 |
| Backup and disaster recovery | Backup and disaster recovery | 1 of 4 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider. See every company listed in Waco.
Questions to Ask Lean On Me I.T.
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- We have no published pricing on record for Lean On Me I.T.. Ask for the price per user or per device, the minimum, and the contract length, in writing.
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- It names Accounting, Legal, Professional services and Construction. If your sector is not among them, ask for a client in it.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 12, 2026
- Company siteleanonmeit.comread Sep 12, 2026
- Directorybbb.orgread Sep 12, 2026
- Directoryclutch.coread Sep 12, 2026
- Directorybusiness.wacochamber.comread Sep 12, 2026
The overview. Written by us from 12 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. The founding year shown is the charter, 2021-11-01; Clutch gives 2020 and the site states none. The register city is Hewitt, next to Waco. The company's former domain, wacoitpro.com, redirects to its current site.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
Lean On Me I.T. FAQ
What does Lean On Me I.T. do?
Lean On Me I.T. sells network services, cybersecurity, endpoint security, IT support, email security, Microsoft 365 consulting, VoIP systems, and backup and disaster recovery.
The industries it names are accounting and CPA firms, legal and professional services, construction and trades, and small businesses. That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does Lean On Me I.T. offer?
The services it puts first are Managed IT support, Cybersecurity, Endpoint security, Microsoft 365 and Backup and disaster recovery. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is Lean On Me I.T. located?
510 Austin Avenue, Suite 25513, Waco, TX. From the check record: 510 Austin Avenue, Waco on the company site; BBB, Clutch and the Waco and Hewitt chamber directories give the same address with Suite 25513, which the site does not show. Not visited. Checked 2026-09-12.
Which industries does Lean On Me I.T. work with?
It names Accounting, Legal, Professional services and Construction. That list comes from its own website.
How long has Lean On Me I.T. been in business?
Since 2021, which is 5 years. A note on the record: The founding year shown is the charter, 2021-11-01; Clutch gives 2020 and the site states none. The register city is Hewitt, next to Waco. The company's former domain, wacoitpro.com, redirects to its current site.
Is Lean On Me I.T. a registered company?
Yes. Texas Comptroller active franchise taxpayer LEAN ON ME I.T. LLC (Hewitt), SOS file 0804274724, chartered 2021-11-01, right to transact business active. Checked 2026-09-12.
Has Packet Basics verified Lean On Me I.T.?
2 of the 5 checks have passed. Still outstanding: website and phone, certifications and client references. The record on this page shows what was found for each one and when.
How much does Lean On Me I.T. charge?
We have no published pricing on record for it, and we do not estimate prices. Request a quote and ask for the price per user, the minimum and the contract length in writing.
How do I get a quote from Lean On Me I.T.?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact Lean On Me I.T. directly?
By phone on (254) 343-7999. Its website is leanonmeit.com. From the check record: Site loads and publishes 254-343-7999; BBB and both chambers list (254) 300-6213. Nobody has called either.
Did Lean On Me I.T. pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.