Extraco Technology 1 of 5 checks
A managed cloud and IT platform for Waco businesses, with cabling, phones and cameras.
Extraco Technology Overview
Extraco Technology is an IT support company that gives a Waco mailing address. Its site does not say when it started. The About page names Patrick Johnson as president and Willie Kocurek as director of service delivery, and lists the rest of the team by name.
The company says it serves businesses, schools, municipalities and healthcare.
What Extraco Technology sells
The core offer is a monthly IT support plan. The site describes a fully staffed helpdesk, support by phone, remote session and on site, monitoring of systems and backup status, and dealing with software and hardware vendors on the client's behalf.
It says it works in two ways: as the whole IT department for a business that has none, or as support for a company with one or two technicians of its own. It also lists disaster recovery planning and technology budget planning.
The second product is CompleteCloud, which the site calls a "nationwide IT solution" sold by subscription. It describes a private cloud data center with workstations, servers and networking equipment included, and says design programs such as AutoCAD, Revit and Solidworks run on it.
Less usual for an MSP, it installs analog and IP security cameras, sells a camera-to-cloud recording service it calls Cloud VS, and fits IP door access control. The site menu also lists structured cabling, hosted phone systems, web development and advertising, dark web monitoring, vape detection and Microsoft 365.
The work it points to
The testimonials page features Premier ER, Blackacre Title Company, Killeen Oral Surgery, the City of Lacy Lakeview and the Lorena Police Department. The president of Freestone Credit Union writes that it started using the company in September of 2012.
The home page claims 164 total years of combined experience across the team. We have not spoken to any of those clients.
How it says it charges
Extraco Technology says its support plan is billed at a flat monthly rate, and that equipment leasing is available. CompleteCloud is described as a per user, per month price "that never changes", covering hardware, core software and security. It publishes no prices for either.
What its site does not tell you
On the 8 pages we read, the site gives no prices, contract terms or headcount. The only response figures sit on the CompleteCloud page, which says its support team resolves 90% of tickets within 30 minutes and that 9 out of 10 calls are answered within 5 minutes.
The same page says the data center holds the highest level of certifications and serves the Department of Defense, but it names no certification. None of that is unusual for a small provider's website, and all of it is worth asking about before you sign.
The record
- Legal name
- Extraco Technology, LLC
- State registration
- Confirmed against the public register
- Address
- 1704 N Valley Mills Dr, Waco, TX
- Phone
- (254) 761-2390
- Website
- extraco.tech
- Checks passed
- 1 of 5
- Record last looked at
- Sep 12, 2026
Extraco Technology Services
What those services mean, and what to ask
Licensing, administration, security settings and migration for cloud platforms. The platform keeps the service running; backing up your data in it and securing the accounts is still somebody's job, so ask whose.
Google Workspace vs Microsoft 365Ongoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isThe physical side: structured cabling, racks, cameras and door access. Ask which cable category is being installed, whether each run is tested and labeled, and who can view the camera footage.
Cat6 vs Cat6aHosted or on-premises telephony carried over your data network. Voice is the first thing to suffer on a congested link, so ask how calls are prioritized.
What QoS isWhat we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer EXTRACO TECHNOLOGY, LLC (Waco), SOS file 0802516808, chartered 2016-08-09, right to transact business active. Checked 2026-09-12.
Looked at September 12, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes a toll-free support number, 866-428-9070, which does not by itself establish a local presence; the Greater Waco Chamber lists (254) 761-2390. Nobody has called either.
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Physical address Not done yet
An office rather than a mailbox or a coworking membership used as an address.
The company site publishes only a post office box in Waco. The street address, 1704 N Valley Mills Dr, comes from the Greater Waco Chamber directory and DesignRush, and has not been confirmed on the company's own pages. Checked 2026-09-12.
Looked at September 12, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
Extraco Technology is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 12, 2026. How the checks work
How Extraco Technology Compares in Waco
5 companies are listed for Waco, and Extraco Technology is one of them. It has passed 1 of the 5 checks. The typical Waco listing has passed 1.
| Service area | What Extraco Technology lists | Other Waco listings naming it |
|---|---|---|
| Cloud and Microsoft 365 | Managed cloud, Microsoft 365 | 3 of 4 |
| Managed IT | Managed IT | 4 of 4 |
| Cabling, cameras and door access | Structured cabling | 1 of 4 |
| VoIP and phone systems | Hosted phones | 2 of 4 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider. See every company listed in Waco.
Questions to Ask Extraco Technology
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- We have no published pricing on record for Extraco Technology. Ask for the price per user or per device, the minimum, and the contract length, in writing.
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- Cybersecurity is not among the services it puts first. Ask who handles security monitoring and response, and whether that work is subcontracted.
- Backup is not among the services it puts first. Ask how your data is backed up, where, and when a restore was last tested.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 12, 2026
- Company siteextraco.techread Sep 12, 2026
- Directorybusiness.wacochamber.comread Sep 12, 2026
- Directorydesignrush.comread Sep 12, 2026
The overview. Written by us from 8 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. No founding year is shown because the sources disagree: DesignRush says 2002 and the LLC was chartered in 2016, while the company site states none.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
Extraco Technology FAQ
What does Extraco Technology do?
Extraco Technology sells CompleteCloud, its managed cloud and IT platform, alongside managed IT services, structured cabling, hosted phone systems, Microsoft 365, dark web monitoring, security cameras, secure door access, and web development and advertising. That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does Extraco Technology offer?
The services it puts first are Managed cloud, Managed IT, Microsoft 365, Structured cabling and Hosted phones. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is Extraco Technology located?
1704 N Valley Mills Dr, Waco, TX. From the check record: The company site publishes only a post office box in Waco. The street address, 1704 N Valley Mills Dr, comes from the Greater Waco Chamber directory and DesignRush, and has not been confirmed on the company's own pages. Checked 2026-09-12.
Is Extraco Technology a registered company?
Yes. Texas Comptroller active franchise taxpayer EXTRACO TECHNOLOGY, LLC (Waco), SOS file 0802516808, chartered 2016-08-09, right to transact business active. Checked 2026-09-12.
Has Packet Basics verified Extraco Technology?
1 of the 5 checks have passed. Still outstanding: website and phone, physical address, certifications and client references. The record on this page shows what was found for each one and when.
How much does Extraco Technology charge?
We have no published pricing on record for it, and we do not estimate prices. Request a quote and ask for the price per user, the minimum and the contract length in writing.
How do I get a quote from Extraco Technology?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact Extraco Technology directly?
By phone on (254) 761-2390. Its website is extraco.tech. From the check record: Site loads and publishes a toll-free support number, 866-428-9070, which does not by itself establish a local presence; the Greater Waco Chamber lists (254) 761-2390. Nobody has called either.
Did Extraco Technology pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.