ITeck Managed Services 2 of 5 checks
Remote monitoring, security and backup plans for Texas Panhandle businesses from Pampa.
ITeck Managed Services Overview
ITeck Managed Services is a small IT support company in Pampa, serving the Texas Panhandle. Its about page says it opened in November 2013. The site names Christopher Dorn as owner and operator and says he has over two decades of experience in the IT industry.
The company says it serves small to medium-sized businesses and also individuals. It says its experience runs from a single workstation to a network of 75 computers.
What ITeck Managed Services sells
The main product is remote monitoring and management, sold in two tiers the site calls Plus and Complete. The site says both include unlimited phone and remote support, proactive monitoring, managed antivirus and reporting. Complete adds same-day on-site scheduling and vendor management.
The monitoring page also lists mobile device management, asset tracking, hardware and software inventory, hosted email filtering, Windows event log monitoring and remote printer management. It argues that remote tools matter because the Panhandle "spans over 25,000 square miles".
Beyond the plans, ITeck lists off-site backup, network security design, wireless network design, hardware upgrades and repairs, virus removal and Office 365 email. It also sells web hosting and website design, which is less common among the companies in this directory.
How it says it charges
ITeck says its plans carry fixed monthly fees, and it offers a free estimate. It publishes no prices. The plan table does give some terms: trip charges may apply for locations over 30 miles, some items are marked as billed at an on-site rate or at additional rates, and reduced labor rates are available for hardware and software installations.
What its site does not tell you
On the 7 pages we read, the site gives no prices, no contract length and no certifications, and it does not say how many people work there. It carries no testimonials or named clients.
It does publish response times, which many small providers do not. Complete promises an initial response within 1 hour. For Plus, the home page says within 4 hours and the plan table says within 2 hours, so ask which applies. On-site scheduling for Plus is given as 1 to 2 days.
None of that is unusual for a small provider's website, and all of it is worth asking about before you sign.
The record
- Legal name
- ITeck Managed Services, LLC
- State registration
- Confirmed against the public register
- Founded
- 2013 (13 years in business)
- Address
- 516 W. Kentucky Ave., Amarillo, TX
- Phone
- (806) 665-0485
- Website
- iteckms.com
- Checks passed
- 2 of 5
- Record last looked at
- Sep 11, 2026
ITeck Managed Services Services
What those services mean, and what to ask
Every device watched and updated through a remote management tool, so problems are found before users report them. Ask for the patching schedule and a sample of the monthly report.
What RMM isOngoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isProtection, detection and response: endpoint software, email filtering, firewalls and someone watching the alerts. Many providers resell a specialist for monitoring, so ask who actually does the work and who calls you at night.
Cybersecurity basicsCopies of your data kept where the original's problems cannot reach, and a plan for bringing systems back. Ask how often a restore is tested and how long a full recovery takes.
Backup and disaster recoveryLicensing, administration, security settings and migration for cloud platforms. The platform keeps the service running; backing up your data in it and securing the accounts is still somebody's job, so ask whose.
Google Workspace vs Microsoft 365What we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer ITECK MANAGED SERVICES, LLC (Pampa), SOS file 0801846544, chartered 2013-09-09, right to transact business active. Checked 2026-09-11.
Looked at September 11, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes a Pampa number, (806) 665-0485. Nobody has called it.
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Physical address Passed
An office rather than a mailbox or a coworking membership used as an address.
516 W. Kentucky Ave., Pampa on the company site, BBB and the Pampa Chamber directory. Not visited. Checked 2026-09-11.
Looked at September 11, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
ITeck Managed Services is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 11, 2026. How the checks work
How ITeck Managed Services Compares in Amarillo
7 companies are listed for Amarillo, and ITeck Managed Services is one of them. Founded in 2013, it has been trading longer than 0 of the other 5 that state a founding year. It has passed 2 of the 5 checks. The typical Amarillo listing has passed 2.
| Service area | What ITeck Managed Services lists | Other Amarillo listings naming it |
|---|---|---|
| Monitoring and patching | Remote monitoring and management | 0 of 6 |
| Managed IT | Service plans | 6 of 6 |
| Cybersecurity | Network security | 4 of 6 |
| Backup and disaster recovery | Off-site backup | 3 of 6 |
| Cloud and Microsoft 365 | Office 365 email | 3 of 6 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider. See every company listed in Amarillo.
Questions to Ask ITeck Managed Services
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- We have no published pricing on record for ITeck Managed Services. Ask for the price per user or per device, the minimum, and the contract length, in writing.
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 11, 2026
- Company siteiteckms.comread Sep 11, 2026
- Directorybbb.orgread Sep 11, 2026
- Directorybusiness.pampachamber.comread Sep 11, 2026
The overview. Written by us from 7 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. Based in Pampa and, in its own words, serving businesses across the Texas Panhandle. The company site says it opened in November 2013, and BBB and the charter agree.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
ITeck Managed Services FAQ
What does ITeck Managed Services do?
ITeck Managed Services sells 24/7 remote monitoring and management with enhanced cybersecurity, Plus and Complete service plans with four-hour and one-hour response, off-site backup, network security design and implementation, IT consulting, hardware upgrades and repair, wireless network design, Office 365 email with spam filtering, and web hosting and design.
That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does ITeck Managed Services offer?
The services it puts first are Remote monitoring and management, Service plans, Network security, Off-site backup and Office 365 email. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is ITeck Managed Services located?
516 W. Kentucky Ave., Amarillo, TX. From the check record: 516 W. Kentucky Ave., Pampa on the company site, BBB and the Pampa Chamber directory. Not visited. Checked 2026-09-11.
How long has ITeck Managed Services been in business?
Since 2013, which is 13 years. A note on the record: Based in Pampa and, in its own words, serving businesses across the Texas Panhandle. The company site says it opened in November 2013, and BBB and the charter agree.
Is ITeck Managed Services a registered company?
Yes. Texas Comptroller active franchise taxpayer ITECK MANAGED SERVICES, LLC (Pampa), SOS file 0801846544, chartered 2013-09-09, right to transact business active. Checked 2026-09-11.
Has Packet Basics verified ITeck Managed Services?
2 of the 5 checks have passed. Still outstanding: website and phone, certifications and client references. The record on this page shows what was found for each one and when.
How much does ITeck Managed Services charge?
We have no published pricing on record for it, and we do not estimate prices. Request a quote and ask for the price per user, the minimum and the contract length in writing.
How do I get a quote from ITeck Managed Services?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact ITeck Managed Services directly?
By phone on (806) 665-0485. Its website is iteckms.com. From the check record: Site loads and publishes a Pampa number, (806) 665-0485. Nobody has called it.
Did ITeck Managed Services pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.