Lighthouse IT 2 of 5 checks
IT support, planning and a vCIO for Temple and Killeen accountants, clinics and law firms.
Lighthouse IT Overview
Lighthouse IT is a managed IT provider that says it is based in Temple, Texas and supports businesses in Austin, Temple and Waco. Its site gives no founding year. It names Ray Wilson as chief executive, Skip Carruth as principal and strategic advisor, and Eli Meier as COO and CTO.
The staff profiles fill in some history. The site says Carruth started JC Technology Group in Temple in 1999, that Wilson joined the team in 2005, and that the managed services business grew from five to forty people between 2006 and 2016. The industries it lists are accounting, legal, insurance, medical practices and construction.
What Lighthouse IT sells
The core product is what the site calls Fully Managed IT Services, with 24/7 support, monitoring and maintenance. Around that it lists IT consulting, project management, technology planning, vendor management, cybersecurity, cloud services, VoIP phone systems, and data backup and disaster recovery.
The cybersecurity page describes layered protection, staff training and incident response planning, and says the company helps clients meet HIPAA and FINRA rules and the demands of cyber insurers. The home page also mentions PCI, NAIC and AICPA compliance.
The backup page says the company archives client data at its own secure data center and can virtualize failed servers to cut downtime "from days to minutes". The cloud page describes a pay-as-you-go model for storage and computing resources.
The work it points to
The client stories page has video testimonials from two named clients, Harrell, Stoebner & Russell, P.C., which the site says has relied on Lighthouse for 20+ years, and David Nix Insurance. Short written reviews follow.
The Waco page quotes an insurance company in Temple, a financial services company in Waco and a service company in Belton, none of them named. We have not spoken to any of those clients.
How it says it charges
Lighthouse IT says it charges a flat monthly or annual rate, with no diagnostic fees, labor fees, additional fees or hidden fees. The home page calls it a fixed monthly fee. It publishes no prices and no contract terms.
What its site does not tell you
On the 10 pages we read, the site states no prices, no response times, no contract length and no certifications. It promises fast responses without a figure. The forty people it mentions is a number from 2016, and the site does not say how many work there now.
None of that is unusual for a small provider's website, and all of it is worth asking about before you sign.
The record
- Legal name
- Lighthouse IT, Inc.
- State registration
- Confirmed against the public register
- Founded
- 2017 (9 years in business)
- Address
- 1212 Marlandwood Rd, Killeen, TX
- Phone
- (254) 774-9035
- Website
- lighthouseit.us
- Checks passed
- 2 of 5
- Record last looked at
- Sep 12, 2026
Lighthouse IT Services
What those services mean, and what to ask
The number your staff call. Ask for the hours, the response time by priority, whether the people answering are the provider's own staff, and what an on-site visit costs.
Questions to ask an MSPA named person who plans budgets, replacements and projects with you. Ask how often you meet and what the written roadmap contains.
What a vCIO isProtection, detection and response: endpoint software, email filtering, firewalls and someone watching the alerts. Many providers resell a specialist for monitoring, so ask who actually does the work and who calls you at night.
Cybersecurity basicsCopies of your data kept where the original's problems cannot reach, and a plan for bringing systems back. Ask how often a restore is tested and how long a full recovery takes.
Backup and disaster recoveryHosted or on-premises telephony carried over your data network. Voice is the first thing to suffer on a congested link, so ask how calls are prioritized.
What QoS isIndustries Lighthouse IT Works With
Industries
Rules that come with those sectors
Naming a sector is not evidence that a provider meets its rules. These are the ones that commonly apply in the United States, and what to ask about each.
- Accounting
- Tax and accounting firms fall under the FTC Safeguards Rule, and the IRS expects a written information security plan. Ask how the provider supports yours.
- Legal
- Lawyers have a professional duty to make reasonable efforts to protect client information, under ABA Model Rule 1.6 and its state versions. Ask how client files and email are secured.
- Insurance
- Firms covered by the Gramm-Leach-Bliley Act must keep a written information security program. Ask what the provider contributes to it and what evidence it can give an examiner.
- Healthcare
- A provider with access to patient data is a business associate under HIPAA. Ask for a signed business associate agreement before it touches your systems.
What we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer LIGHTHOUSE IT, INC. (Temple), SOS file 0802652048, chartered 2017-02-16, right to transact business active. Checked 2026-09-12.
Looked at September 12, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes a Temple number, 254-774-9035, which the Killeen, Temple and Greater Waco chamber directories all list. Nobody has called it.
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Physical address Passed
An office rather than a mailbox or a coworking membership used as an address.
1212 Marlandwood, Temple on the company site, the Killeen Chamber, the Temple Chamber and the Greater Waco Chamber IT category. Not visited. Checked 2026-09-12.
Looked at September 12, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
Lighthouse IT is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 12, 2026. How the checks work
How Lighthouse IT Compares in Killeen
3 companies are listed for Killeen, and Lighthouse IT is one of them. Founded in 2017, it has been trading longer than 0 of the other 2 that state a founding year. It has passed 2 of the 5 checks. The typical Killeen listing has passed 1.
| Service area | What Lighthouse IT lists | Other Killeen listings naming it |
|---|---|---|
| Help desk and support | IT support | 0 of 2 |
| vCIO and IT planning | vCIO | 0 of 2 |
| Cybersecurity | Network security | 2 of 2 |
| Backup and disaster recovery | Backup and disaster recovery | 1 of 2 |
| VoIP and phone systems | VoIP | 1 of 2 |
Counted from the services each company puts first on its own site. A low count marks a less common specialty here, not a better or worse provider.
Questions to Ask Lighthouse IT
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- We have no published pricing on record for Lighthouse IT. Ask for the price per user or per device, the minimum, and the contract length, in writing.
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- It names Accounting, Legal, Insurance, Healthcare and Construction. If your sector is not among them, ask for a client in it.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 12, 2026
- Company sitelighthouseit.usread Sep 12, 2026
- Directorybusiness.templechamber.comread Sep 12, 2026
- Directorykilleenchamber.comread Sep 12, 2026
The overview. Written by us from 10 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. The founding year shown is the charter, 2017-02-16; no source gives another, and the company site states none. A second register row, LIGHTHOUSE IT HOLDINGS, LLC, is also in Temple.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
Lighthouse IT FAQ
What does Lighthouse IT do?
Lighthouse IT sells IT support, IT project management, IT strategic planning, data backup and disaster recovery, vendor management, VoIP phone service, network security, cloud services and vCIO work. The industries it names are accounting, legal, insurance, healthcare and construction. That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does Lighthouse IT offer?
The services it puts first are IT support, vCIO, Network security, Backup and disaster recovery and VoIP. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is Lighthouse IT located?
1212 Marlandwood Rd, Killeen, TX. From the check record: 1212 Marlandwood, Temple on the company site, the Killeen Chamber, the Temple Chamber and the Greater Waco Chamber IT category. Not visited. Checked 2026-09-12.
Which industries does Lighthouse IT work with?
It names Accounting, Legal, Insurance, Healthcare and Construction. That list comes from its own website.
How long has Lighthouse IT been in business?
Since 2017, which is 9 years. A note on the record: The founding year shown is the charter, 2017-02-16; no source gives another, and the company site states none. A second register row, LIGHTHOUSE IT HOLDINGS, LLC, is also in Temple.
Is Lighthouse IT a registered company?
Yes. Texas Comptroller active franchise taxpayer LIGHTHOUSE IT, INC. (Temple), SOS file 0802652048, chartered 2017-02-16, right to transact business active. Checked 2026-09-12.
Has Packet Basics verified Lighthouse IT?
2 of the 5 checks have passed. Still outstanding: website and phone, certifications and client references. The record on this page shows what was found for each one and when.
How much does Lighthouse IT charge?
We have no published pricing on record for it, and we do not estimate prices. Request a quote and ask for the price per user, the minimum and the contract length in writing.
How do I get a quote from Lighthouse IT?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact Lighthouse IT directly?
By phone on (254) 774-9035. Its website is lighthouseit.us. From the check record: Site loads and publishes a Temple number, 254-774-9035, which the Killeen, Temple and Greater Waco chamber directories all list. Nobody has called it.
Did Lighthouse IT pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.