Ghost Systems 1 of 5 checks
Managed IT, monitoring, cybersecurity and cameras for Laredo logistics and construction firms.
Ghost Systems Overview
Ghost Systems is a managed IT and security provider based in Laredo. Its site does not say when it was founded or who runs it. It says it supports small and mid-sized businesses throughout South Texas, and it names logistics, medical and professional firms, with separate pages for healthcare, law and accounting practices, and construction.
The company says it is a member and sponsor of the Laredo Chamber of Commerce.
What Ghost Systems sells
The main service is managed IT: helpdesk support, 24/7 monitoring, maintenance and security, with the company acting as an outsourced IT department. It also sells support and upgrades project by project, such as replacing an aging server, migrating email to the cloud or installing a VoIP phone system.
The cybersecurity page lists threat detection, email and endpoint security, and security policies and updates, in a line or two each. Other pages cover cloud phone systems, Zoom meetings, business email, and licensing for Microsoft 365 and Google Workspace. It also sources and installs PCs, laptops, servers and networking equipment.
Two lines are less usual for an MSP. It designs networks and installs structured cabling, and it installs security cameras and access control systems, work it says it is licensed for in Texas. The about page says it carries commercial general liability and professional liability insurance, with proof available on request.
How it says it charges
The home page says "No long-term contracts" and promises predictable costs. Project work is described as having "predictable, upfront pricing". Phones, licensing and hardware are sold separately from managed IT, and the site says managed IT clients receive preferred pricing on those extras. It publishes no prices.
What its site does not tell you
On the 11 pages we read, there are no prices, no named certifications, no headcount and no named staff. We found no testimonials, case studies or named clients. A heading for technology partners appears on the home page, but no partner names came through in the text we saved.
On response, the site says its local team can troubleshoot remotely within minutes or send a technician the same day, and two sector pages mention 24/7 support. None of this comes with a committed time. Most service pages run to only a few lines.
None of that is unusual for a small provider's website, and all of it is worth asking about before you sign.
The record
- Legal name
- Ghost Systems Inc
- State registration
- Confirmed against the public register
- Founded
- 2020 (6 years in business)
- Address
- 9807 Mines Rd, Suite 28, Laredo, TX
- Phone
- (956) 704-0999
- Website
- ghost-sys.com
- Checks passed
- 1 of 5
- Record last looked at
- Sep 12, 2026
Ghost Systems Services
What those services mean, and what to ask
Ongoing responsibility for your systems for a recurring fee: monitoring, patching, support and planning. Ask exactly which devices, users and sites the fee covers, and what is billed on top.
What an MSP isThe number your staff call. Ask for the hours, the response time by priority, whether the people answering are the provider's own staff, and what an on-site visit costs.
Questions to ask an MSPEvery device watched and updated through a remote management tool, so problems are found before users report them. Ask for the patching schedule and a sample of the monthly report.
What RMM isProtection, detection and response: endpoint software, email filtering, firewalls and someone watching the alerts. Many providers resell a specialist for monitoring, so ask who actually does the work and who calls you at night.
Cybersecurity basicsThe physical side: structured cabling, racks, cameras and door access. Ask which cable category is being installed, whether each run is tested and labeled, and who can view the camera footage.
Cat6 vs Cat6aIndustries Ghost Systems Works With
Industries
Rules that come with those sectors
Naming a sector is not evidence that a provider meets its rules. These are the ones that commonly apply in the United States, and what to ask about each.
- Healthcare
- A provider with access to patient data is a business associate under HIPAA. Ask for a signed business associate agreement before it touches your systems.
- Legal
- Lawyers have a professional duty to make reasonable efforts to protect client information, under ABA Model Rule 1.6 and its state versions. Ask how client files and email are secured.
- Financial services
- Firms covered by the Gramm-Leach-Bliley Act must keep a written information security program. Ask what the provider contributes to it and what evidence it can give an examiner.
What we have checked
Five checks, published as they stand. A check we have not done says so.
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State registration Passed
An active business registration with the state, matching the legal name on the listing.
Texas Comptroller active franchise taxpayer GHOST SYSTEMS INC (Laredo), SOS file 0803708695, chartered 2020-08-03, right to transact business active. Checked 2026-09-12.
Looked at September 12, 2026 -
Website and phone Not done yet
A live website and a telephone number a person answers when we call it.
Site loads and publishes a Laredo number, (956) 704-0999. Nobody has called it.
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Physical address Not done yet
An office rather than a mailbox or a coworking membership used as an address.
The company site gives 9807 Mines Rd, Suite 28, Laredo. BBB gives a Laredo 78041 headquarters with no street and a second location at 8501 San Gabriel Dr, and the Laredo Chamber member page gives no address. Which one is the office has not been established. Checked 2026-09-12.
Looked at September 12, 2026 -
Certifications Not done yet
Every certification claimed on the listing, confirmed with the body that issues it.
No certification has been confirmed with an issuing body. Nothing claimed on the company site counts until the issuer confirms it.
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Client references Not done yet
Reviews from clients we reached and spoke to.
No client has been contacted. This check cannot be completed from published material.
Ghost Systems is listed because its registration is confirmed, which is how we know the company exists and is who it says it is. The rest of the record is above, as it stands. Last looked at September 12, 2026. How the checks work
Questions to Ask Ghost Systems
Chosen from what this record shows and what it does not. The general list for any provider is in the IT buyer's guide.
- What exactly is included in the monthly fee, and what is billed separately: onboarding, projects, on-site visits?
- We have no published pricing on record for Ghost Systems. Ask for the price per user or per device, the minimum, and the contract length, in writing.
- What are the response and resolution times by priority, and what happens when they are missed?
- Which certifications and partner tiers does the company hold? We have confirmed none with an issuer yet, so check each one in the issuer's own directory.
- Can you speak to two clients of your size who have been with the company for more than a year? We have not reached any of its clients.
- It names Logistics, Construction, Engineering, Healthcare, Legal and Financial services. If your sector is not among them, ask for a client in it.
- Backup is not among the services it puts first. Ask how your data is backed up, where, and when a restore was last tested.
- Who holds the administrator credentials and the documentation, and how are they handed over if you leave?
Where This Record Comes From
- State registerdata.texas.govread Sep 12, 2026
- Company siteghost-sys.comread Sep 12, 2026
- Directorybbb.orgread Sep 12, 2026
- Directorybusiness.laredochamber.comread Sep 12, 2026
The overview. Written by us from 11 pages of the company's own website, each read in full on Sep 17, 2026. It reports what the site says and what it leaves out. It is not a review, and nothing in it has been verified beyond the five checks.
Note on the record. BBB and the charter agree on 2020-08-03; the company site states no founding year. The site carries Texas license number B31083501 for camera and access control work.
Spotted something wrong or out of date? Tell us and we will check it and date the change.
Ghost Systems FAQ
What does Ghost Systems do?
Ghost Systems sells IT support and help desk, managed IT services, proactive monitoring, cybersecurity with network security and threat monitoring, network and structured cabling, camera systems and access control, and cloud and email services.
The industries it names are logistics and warehousing, construction and engineering, healthcare and medical, and law firms and finance. That is how the company describes itself; we transcribed it from its website and did not verify it.
What services does Ghost Systems offer?
The services it puts first are Managed IT, Help desk, Proactive monitoring, Cybersecurity and Cabling and cameras. A provider usually offers more than it lists, so ask about anything you need that is not named.
Where is Ghost Systems located?
9807 Mines Rd, Suite 28, Laredo, TX. From the check record: The company site gives 9807 Mines Rd, Suite 28, Laredo. BBB gives a Laredo 78041 headquarters with no street and a second location at 8501 San Gabriel Dr, and the Laredo Chamber member page gives no address. Which one is the office has not been established. Checked 2026-09-12.
Which industries does Ghost Systems work with?
It names Logistics, Construction, Engineering, Healthcare, Legal and Financial services. That list comes from its own website.
How long has Ghost Systems been in business?
Since 2020, which is 6 years. A note on the record: BBB and the charter agree on 2020-08-03; the company site states no founding year. The site carries Texas license number B31083501 for camera and access control work.
Is Ghost Systems a registered company?
Yes. Texas Comptroller active franchise taxpayer GHOST SYSTEMS INC (Laredo), SOS file 0803708695, chartered 2020-08-03, right to transact business active. Checked 2026-09-12.
Has Packet Basics verified Ghost Systems?
1 of the 5 checks have passed. Still outstanding: website and phone, physical address, certifications and client references. The record on this page shows what was found for each one and when.
How much does Ghost Systems charge?
We have no published pricing on record for it, and we do not estimate prices. Request a quote and ask for the price per user, the minimum and the contract length in writing.
How do I get a quote from Ghost Systems?
Use the quote button on this page. A request sent from here goes to this company alone. To compare it with others, the general form sends one request to up to three listed companies that cover your area. Both are free and commit you to nothing.
How do I contact Ghost Systems directly?
By phone on (956) 704-0999. Its website is ghost-sys.com. From the check record: Site loads and publishes a Laredo number, (956) 704-0999. Nobody has called it.
Did Ghost Systems pay to be listed here?
No. A listing is free and starts with the registration check. A company pays a flat referral fee only when a quote request is sent to it, the same fee for every company, so it cannot buy a position.